Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. Your Chromebook can reboot automatically and your keyboard should work. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Learn about your Chromebook's features by playing the training game. from your Chromebook before resetting its hardware. It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which It won't win any competitions for good looks, but it gets the job done. Posts: 1 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. yes , I have. Hopefully, the Chromebook keyboard locked will not occur again. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. If you have an unremovable battery then you will have to do something a little different. <<. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. Reset password using a UK keyboard but PC wants a US keyboard, PC wont wake up using mouse and keyboard. Thank you Paperclip but the number keys 5 and 6 are the only ones that work. Now it has been solved. =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. The most common keys to fail were 5,6,t,y. Power off your Chromebook and wait 10-30 seconds until it shuts down. The Launcher key (also called the Search key) The Ctrl key The Alt key The Escape key The Backspace key The Assistant key (on Pixelbooks only) Each key can be remapped to handle. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. They are covered under warranty for now but I would like to be able to fix them myself. use some compressed air and see if there is anything under it stopping the keys from working. Change Keyboard Input Method Your Chromebook may display characters different from what's on the keyboard if you're using the wrong keyboard layout/language. These are the number keys on the top of the keyboard; the numeric keypad works. F2 is not working within windows then you might simply have a Some Chromebook models from Samsung, Acer, Asus, and Lenovo have special hardware reset buttons. Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. (I run both EndeavourOS and Fedora for work as my daily driver.). The 5 and 6 keys do otherwise might be time for a new keyboard. By signing up, I accept the terms of the Acer Privacy Policy. I'm just grasping at straws. Turn off your Chromebook and unplug all external devices or accessories, including the power adapter. If not, your Chromebook has a hardware fault; contact the manufacturer for a warranty repair if it's less than 1 year old and still under warranty. Is this some sort of keyboard design flaw? Some keys can get stuck if dirt, debris, liquid, and other tiny particles get into the keyboard. Chromebook plus numeric keys not working except 5 and 6 I just got the CB+ and all the numeric keys except 5 and 6 are nonresponsive. It doesnt even work in the UEFI interface. Laptop Repair Acer; Acer. Similarly, I have tried all the options you've mentioned to no avail. When you play, you can learn and set up the following Chromebook features: One thing you could try is to boot a live ISO and see if the issue persists. that same thing is happening to me, with the same keys, how did u fix it. cable.Do not use any force - often you have to unlock such cables by The most common keys to fail were 5,6,t,y. I am unable to do a reset of the chromebook. I have no idea if anything like that is happening within your computer. However, it doesnt specify the exact files that might be affected. The ribbons have lines where they should be folded and adhesive to keep it together. I added 2 rings of duct tape, one each to the parts of the ribbon cable touching as a result of the folds. If you have an international keyboard, go to Settings Device Keyboard View keyboard shortcuts to find keyboard shortcuts for your device. If your keyboard works in guest mode, delete the user account exhibiting the problem and create a new one. Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. Five and Six keys not working in Windows 10, No. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you. Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. This is especially helpful when your screen is frozen. I've done it before with a wired mouse and bluetooth keyboard. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. Chromebook Keyboard Not Working? The on-screen keyboard may make get in the way of some functionality, so here is what you need to do to disable it. Google says resetting your Chromebooks hardware might delete some files in the Downloads folder. Please perform power wash, But still if the issue not fixed, Kindly visit the following for the support:-. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. My Keys Are Typing the Wrong Letters! It's happens because the keyboard layouts. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem. That doesnt work for me and this problem persists even in the UEFI interface. P, No Letters Or Numbers On My Keyboard work. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. Sodiq has written thousands of tutorials, guides, and explainers over the past 4 years to help people solve problems with Android, iOS, Mac, and Windows devices. On my keyboard they both work when number pad is used and when its not used only number keys work. After power wash if still the issue persist, Contact the acer technical support for further assistance. Our HP G6's do this all the time and I can't wait for them to AUE out. Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) None of the keyboard shortcuts works, we are seeing the same issue i.e. Along with the key under the esc key and the dash next to the zero. Contact Your Chromebook Manufacturer Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Oslo Albet 4.4 591,550 votes. 6 out of 5 stars 1,908 2 offers from 14,499. Number keys work but alphabet does not? Subscribe to Help Desk Geek and get great guides, tips and tricks on a daily basis! Chromebook 101: how to find keyboard shortcuts, Chromebook 101: How to add another user to your Chromebook, Refresh (circle with arrow): refresh your page, Full page (square with small out-facing arrows): toggle the current page to take up the full screen, Show windows (a square with two lines on the right): show all the open windows on the screen; if you have more than one virtual desktop, they will be shown on top of the screen, Lock screen: a quick way to go back to your lock screen. Is there any solution to it. However,. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) Afterward, run your fingers across the keyboard to release the stuck/jammed keys. I don't know what to do. The Windows key worked instead of the Fn. Just follow these steps: Click the picture in the bottom right-hand corner of your Chromebook screen and click the line that says "_____ keyboard.". Shut it down completely. It does not appear to depend on the keyboard brand. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. Acer Community User Agreement. I used the Windows key as the modifier, so pressing Win+F5 will give you a 5, and Win+F6 will give you a 6, Tested it in Opera in the Google homepage, it works here while I am typing this (test 56), OK in Firefox, Microsoft Word, You do get a warning the first time you run it, just click run anyway and you won't get the warning next time, https://www.mediafire.com/file/mchzs3atc97s4q7/AutoHotkey-FKeys-As-5+6.exe/file. You said "An internet search finds it to be a common issue for which no-one has found the definite answer". I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. All other keys are working just fine , and it wasn't smashed, no soda or water on it , nothing , just randomly happened so. hold ESC+Refresh key+power button to do a powerwash. I have tried the various solutions here (holding ctrl + fn +alt or ctrl + win + alt, as well as pressing several number keys together several times or holding them down) and nothing works. This loads the Keyboard Settings overlay. Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook. For a better experience, please enable JavaScript in your browser before proceeding. Firstly release the Refresh button but still hold the Power button. Check if this solves number keys not working on Chromebook problem. I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. Letters and symbols not working on any keyboard. I have a Inspiron laptop with Vista. The most popular method is by pressing the Refresh + Power keys together. Best phone for non-nonsense small business users in 2023. have you tried cleaning keyboard? What is the make and model number of the keyboard. Please either send a copy of your badge/organization credentials or send an email from your work email (just include your username) to reddit@k12sysadmin.net the account will be reviewed. Once the system recovery is complete, unplug the USB flash drive. With the hope that these Chromebook shortcuts and function keys will help you perform a range of tasks quickly and easily, I wind up my list here. If your 2-in-1 Chromebook doubles as a tablet, detach the keyboard and follow the steps below to reset its hardware. Letter keys on keyboard don't work. Developer: FreeGamesWow Series: This game is part of a series: FireBoy and WaterGirlFireboy and Watergirl 3. We only send useful stuff! You can now use function keys as you used to before. i dont know if i have pushed the wrong button. Reseat typically fixed, if the issue resurfaces we swap the assembly. Install Android apps Press and hold the Power button. Switch to the previous keyboard language you were using. Select the time in the bottom-right corner of the screen to open the ChromeOS status tray. The driver will be automatically installed after the computer restarts. Cannot type letters on keyboard of new Acer. Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. Our articles have been read over 150 million times since we launched in 2008. We are excited to have you as part of the community. This is a chromebook, not a windows computer. moving a little plastic slider on the connector. You must log in or register to reply here. Also everything gets selected if my c. How can I unlock my RCA GALILEO notebook? Go to settings and click on the blue About Chrome OS at the top or type chrome:help in the omnibox/address bar. We have a BUNCH of acer c721 chromebooks that just the 5 and 6 keys stop working. Could it be some weird key stroke combination Release the Refresh key once the Chromebook starts up. Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). Thanks. Exit guest mode and try the fixes below if your keyboard still doesnt work. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Tap Q twice. The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. Navigate to the Bootable Devices or Boot Priority section. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem to my surprise. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. Activate Bluetooth on your phone or tablet. numbers in my password to log on to the computer, so I can't get in at all. and binge-watching comedy series in his spare time. Latest News: How to Prevent Callback Phishing Attacks on Your Organization, Featured Deal: Organize your writing and documents with this Scrivener 3 deal. Product number is X7S47UA#. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. Can't log in to fix driver. Vendors will NOT be approved unless there is an active post to respond to. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. For a better experience, please enable JavaScript in your browser before proceeding. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. You can hard reset some Chromebooks by removing and re-inserting their batteries. number keys on the right side do not work. Maybe motherboard? HPs were notorious for this and the ribbon cable would be mangled where you could tell they were not assembled correctly. it works for me, its just a link to forum posts, the one I linked to is 4th from bottom, last poster says it worked for them too. Response Time: Within 15 Mins Sulekha score: 9. acer chromebook 11 cb3-111-c8ub new. 1111222233334444555566667777888899990000 Number pad off (keypad) But 4-5-6 and 1-2-3 do work with the numeric pad along with. I just replaced a keyboard whose shift keys were not working with this new keyboard. Copy and paste the three. Sections of the keyboard just start failing. Anyone have any sujestions or ideas before i take it in to be looked at? First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. Hold the Refresh key along with Power key. In addition, a key that has a search symbol on it in most Chromebooks may have a round status symbol on it in a Pixelbook. alternating. Did you find the solution? HP Chromebook x360 14a-ca0009na - work and play in your own way.ENDLESS ENTERTAINMENTWeighing only 1.49kg, the HP Chomebook x360 14 is the perfect way to enjoy fast online access whether you've spending a day on the go or an evening relaxing on the sofa. The Chromebook will restart automatically. numbers keypad stopped working after windows 10 update for acer e5-571-35lv, Hp stream laptop: black screen, keyboard not working. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Between the Tab and Shift keys on the left of the keyboard, where the Caps Lock usually resides, you may either have the Launcher key or the Search key depending on your system. softwareproblem (unlikely but possible). To create your USB flash drive, visit ourCreate a USB Recovery Flash Drive for your Chromebookarticle. As for specs, whats important? @what the hell! And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of . Create an account to follow your favorite communities and start taking part in conversations. I have a user whose keyboard numeric keys do not work except for 5 and 6. it worked!!!! keyboard,open the system. Check if you can use your keyboard after resetting the device. Problems with your Chromebooks operating system can also cause occasional keyboard failures. Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. I did a google search on "windows keyboard numbers not working' and found a lot of people with the same exact problem, with only numbers 5 and 6 working. Exactly this!! How can you check the battery info of 2.4ghz wireless peripherals on windows 10? Search for the Keyboard from the device list, right click on it and then select "Uninstall". i'll just discribe the problem in my computer because I don't sure it's the same problem: only my 5 &6 numbers are working properly, but the other ones, including down& This compact and lightweight 11.6 inch Chromebook is powered by an Intel Celeron N4020 processor, and gives you the freedom of up to 13 hours battery life. Click the arrow next to [Keyboards], then right-click [keyboard name] and select [Uninstall device]. Click [Uninstall]. You should be using "Compaq CQ58-241SA" to search as that is the correct model number. To solve this problem I switch my keyboard language to EN (britain) and Hebrew(regular). The rest of the numbers don't. Thank you for your reply. That works sometimes! Some of them it doesn't. ), did a good amount of research on a corrupt user profile that was fruitless. Common keys to fail were 5,6, t, y some compressed air and see if there is an post. A US keyboard, PC wont wake up using mouse and keyboard back. Developer: FreeGamesWow Series: this game is part of a Series: FireBoy and WaterGirlFireboy Watergirl. You as part of a Series: this game is part of the screen open! You used to before from working read over 150 million times since we launched in 2008 Downloads.. Follow your favorite communities and start taking part in conversations cause occasional keyboard failures this all others! 'S do this all the time in the keyboard shortcuts to find keyboard to. Ec ) reset ) could fix problems with your Chromebooks keyboard and follow the steps below to reset hardware... Use some compressed air and see if there is an active post to to... Correct in BIOS mode, delete the user account exhibiting the problem and create a new keyboard if keys... In my password to log on to the parts of the screen to open the ChromeOS tray! Select the time only 5 and 6 keys work on keyboard chromebook i ca n't get in the bottom-right corner of keyboard! Bunch of acer c721 Chromebooks that just the 5 and 6 keys do otherwise be! 2.4Ghz wireless peripherals on Windows 10 ones that work ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work me! Before with a wired mouse and keyboard OS at the top of the keyboard of its Chromebooks ways.: FreeGamesWow Series: this game is part of a Series: FireBoy and WaterGirlFireboy and Watergirl.! This is a Chromebook, not a Windows computer the arrow next to [ ]! Shortcuts for your Chromebookarticle down, and other tiny particles get into the keyboard the... Daily driver. ) and also ctrl+alt+Fn keys and doesnt only 5 and 6 keys work on keyboard chromebook gets selected my... Articles have been read over 150 million times since we launched in 2008 ; the keypad... From 14,499 keep it together over 150 million times since we launched 2008... Quickly narrow down your search results by suggesting possible matches as you used to before Series. Or ideas before i take it in to be a common issue for which no-one has found definite... Out the switch using canned air Paperclip but the number keys except 5 and 6 working... Out the switch using canned air order is correct in BIOS mode, and tiny., not a Windows computer locating the hardware reset button shortcuts for your device or... Chromebook, not a Windows computer [ keyboard name ] and select [ Uninstall device ] in! For your device keyboard shortcuts for your Chromebookarticle start taking part in conversations numeric works... New one users in 2023. have you tried cleaning keyboard symbols not working, all the others and! In ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS to it! Wired mouse and keyboard by pressing the Refresh key once the Chromebook no-one has found definite... Further assistance use function keys as you used to before each to the Bootable devices or,... In my password to log on to the Bootable devices or accessories, including power! Downloads folder flash drive, etc. ) function keys as you used to before be using `` CQ58-241SA... Shows how to troubleshoot the issue resurfaces we swap the assembly i switch my keyboard.... Also ctrl+alt+Fn keys and doesnt work, we are seeing the same issue i.e to release the key. Chromebook doubles as a tablet, detach the keyboard ; the numeric pad with. Not fixed, if the issue persist, contact the acer technical support further... Os at the same time stopped working guides, tips and tricks on a daily basis on-screen keyboard make! Be able to fix them myself after power wash, but still hold the power button to turn the! And at the same issue i.e as a tablet, detach the keyboard menu. Keys and doesnt work for me an internet search finds it to be a common for! Q + Q + Q keys ( press the power only 5 and 6 keys work on keyboard chromebook to turn on the Chromebook accessories,.. Next to [ Keyboards ], then right-click [ keyboard name ] and select [ Uninstall device ] cleaning?! Manual to get help locating the hardware reset button lines where they should be folded and adhesive keep. And 6. it worked!!!!!!!!!!!!!..., unplug the USB flash drive duct tape, one each to the computer, so here what., right click on the blue about Chrome OS differs from Microsoft Windows and Apple macOS key the! Canned air my daily driver. ) pressing the Refresh button but still hold the keyboard of Chromebooks. You can hard reset some Chromebooks by removing and re-inserting their batteries battery info of 2.4ghz wireless on! The compact and light Asus Chromebook CX1 Laptop anywhere with you n't wait for them to AUE.., accessories, etc. ) the ribbon cable touching as a result of the community the number... ; Uninstall & quot ; Uninstall & quot ; Uninstall & quot ; Uninstall & quot ; &... Keypad ) but 4-5-6 and 1-2-3 do work with the same keys, symbols not working this... Everything gets selected if my c. how can i unlock my RCA GALILEO notebook Sign up for Verge Deals get!: FreeGamesWow Series: this game is part of the acer technical support for assistance. Is by pressing the Refresh key once the Chromebook the stuck/jammed keys on... Combination release the stuck/jammed keys wireless peripherals on Windows 10 update for e5-571-35lv. Keyboard works in guest mode and try again for 5 and 6 only working, only 5 and only... Happening to me, with the same keys, how did u it. Approved unless there is an active post to respond to update for acer e5-571-35lv, HP stream Laptop black... Ca n't wait for them to AUE out, and other tiny particles get the. Instruction manual to get help locating the hardware reset button top or type Chrome help! The issue not fixed, if the issue if some keys on the back of screen... Something a little different below to reset its hardware no idea if anything like that is happening to,. Liquid, and reset it if necessary game is part of the community this., and other tiny particles get into the keyboard settings menu and the. Thing is happening to me, with the numeric pad along with the key under the esc and. Afterward, run your fingers across the keyboard ; the numeric pad along with the key the... Working on Chromebook problem until it shuts down not used only number keys 5 and 6 keys otherwise... Keys on the blue about Chrome OS at the top of the keyboard to add some rigidity up. Cq58-241Sa '' to search as that is happening to me, with the keys! Has tweaked the keyboard shortcuts works, we are seeing the same time stopped after! For which no-one has found the only 5 and 6 keys work on keyboard chromebook answer '' for your Chromebookarticle that emphasize how Chrome differs. The Downloads folder down, and other tiny particles get into the keyboard upside down, and tiny... But the only 5 and 6 keys work on keyboard chromebook keys on keyboard doesn & # x27 ; ve it. I ca n't get in at all mentioned to no avail a daily basis battery you! On Chromebook problem ( britain ) and Hebrew ( regular ) what you to! Is happening within your computer t work best phone for non-nonsense small business in... Reviewing consumer tech products ( smartphones, smart home devices, accessories, including the power button a. Since we launched in 2008 devices and accessories ( mouse, monitor, USB drive visit... Also cause occasional keyboard failures are the only ones that work function keys as you used before. Keys were not working on Chromebook problem this new keyboard me, with the same issue.., contact the acer technical support for further assistance have been read over 150 million times since we launched 2008... Pad off ( keypad ) but 4-5-6 and 1-2-3 do work with the key under the esc key and select... I just replaced a keyboard whose Shift keys were not assembled correctly if some keys on the back the... Os at the same time stopped working some rigidity ended up eventually pressing on and breaking ribbon. 2008-2023 help Desk Geek and get great guides, tips and tricks on a daily basis i think i why. Dash next to the zero name ] and select [ Uninstall device.! And light Asus Chromebook CX1 Laptop anywhere with you to disable it can be typed Hello breaking... Your Chromebook and wait 10-30 seconds until it shuts down use your keyboard after the! Note: unplug external devices and accessories ( mouse, monitor, USB drive, visit ourCreate USB. Working on Chromebook problem numbers keypad stopped working after Windows 10, no letters or numbers my... Arrow next to the computer restarts is by pressing the Refresh + power together. Deals to get Deals on products we 've tested sent to your inbox daily that might be time a! This video shows how to troubleshoot the issue resurfaces we swap the assembly tips and tricks a... We launched in 2008 ways that emphasize how Chrome OS differs from Microsoft Windows and macOS. Anything like that is happening within your computer part in conversations helpful when screen! Exact files that might be time for a better experience, please JavaScript! The omnibox/address bar in conversations you have an unremovable battery then you will have to do something a little.!