The socks arrived sooner than expected which was great too. BOSS Pacas Knit Jumper Beige at Mainline Menswear. I can wear merino wool, angora and cashmere, but I am not going to wear my super soft angora and cashmere socks to hike in the woods. The socks are made from a blend of all natural alpaca fleece along with acrylic, nylon and spandex for a perfect fit. FREE DELIVERY over $150 Payday Offers Over 90,000 positive reviews My Bag Account Menu Search for a brand or product. Quickly delivered! My 4 pack ended up costing about $46 with free shipping, less than $12 a pair. This is very poor customer service. I find your web site so informative. We use dedicated people and clever technology to safeguard our platform. They only post positive reviews and delete negative customer comments to cover the truth. I still havent tried Bombas, though I think they would be great to wear for running. My PayPal account already paid them and I know nothing. The thing that adds salt to the wound is that they advertise deals every single day knowing they are not going to provide the goods they sell. https://www.pacas.com/pages/contact-us?gclid=Cj0KCQjwhqaVBhCxARIsAHK1tiM3kj_YJXcGT8ggDoYJ2qJH4tpj45mgqyXO0NMhhbUu9bsCpvyiuVAaAo4-EALw_wcB, Read More Business Details and See Alerts, International Association of Better Business Bureaus. I contacted my credit card company in regards to an incomplete Christmas order. I've been giving them away to my daughters who love them, too! Heres the guarantee: You may exchange or return any Pacas Socks you have purchased through our website for a full refund within 30 days of delivery. Here are a few examples of the popular sock options we offer: Here are some of our favorite alpaca sock brands with links to their sock inventory on our website: If youre ready to buy your first pair of alpaca socks, just head on over to our online store or come and visit our onsite farm store in Northern Michigan. The company sent me an apologetic email with a discount code, but I have a lot of socks and didnt order this year. This comprehensive HOKA Clifton 9 review shares why I believe these running shoes are a solid choice for beginners and seasoned runners alike. So glad I did as they are more comfortable and softer and I think even warmer than my smart wool ones. To learn more about this process and the communities they work with to source and create their products, visit this page on their website that explains it all. I also got suckered. I havent had any issues with wear at the toes so far, but then I seldom have that problem in a thick sock. Ive tried several kinds of Alpaca socks, these arent at the top, nor at the bottom. Pattern 1: Customers allege issues with receiving refund: Pacas stated that they have ensured that customers receive their refunds moving forward. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Patterns will be emailed to you upon purchase*: 1. They will only steal your money. As you browse through our selection of alpaca socks, youll quickly notice they are generally not made from 100% alpaca. | Bombas Socks Review Miss Sarah E K. 4 Pack - Men's Light-Weight Crew Socks Verification can help ensure real people write reviews about real companies. 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Some of my blogging credentials include being one of Preen.Mes 50 Beauty Blogs You Should Be Reading, a Beauty Contributor to Fabulous After 40, a Guru for FabOverFifty, a Visionary as well as a featured blogger for BlogHer. 3-Pack Mens Crew Socks ordered on 12/3/22. Alpaca socks are very popular, and it is not by accident. Thankfully used PayPal so was able to open a complaint. On 3/22/2022, BBB contacted the business regarding their advertised products on their website. I ordered the socks over a month ago. BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. I bought the 4 pack of womens crew socks, and I chose the neutral colors: black, white, grey, and camel. The youth socks are adorable with a line drawing of an alpaca head and long neck along the top of the crew socks. Ordered $450 on December 12 for Xmas after seeing that they "generally ship within 3-5 days". I have been buying a pair of angora socks from a woman who spins the yarn from her rabbits when we go to the Topsfield Fair every year, but there is none this year. This business is completely lacking integrity and ethics. Very durable and take a beating Since the original purchase of these alpaca socks I can say that the rumors I had heard about them not wearing well are not true. These are for my DIL, who is a new mother, and usually has cold feet. At a later time, I tried to contact customer service to get some info about using a discount code, and in that instance, they didnt get back to me either. Today is December 28, Ive contacted customer service three times, nothing from them at all. Don't subscribe I didn't need the colors in any 3-pack, Works with children's hospital; sustainability of alpaca wool. Clearly, Pacas shouldnt be in business if they take money from consumers and dont send the products. Bummer! Most of our alpaca socks are between 40% 60% alpaca. Thieves. But I only know this because my sister has some. 2023 Trustpilot, Inc. All rights reserved. It took two months for my last socks to arriveplease could you expedite the swift arrival of this purchase. Allison I know this is an old post and youve added an update but this is one of the first links that pops up when you google the company. I am a young 77 year old diabetic lady. They dont look like quality socks. BOSS Pacas Knit Jumper Navy at Mainline Menswear. Here is why alpaca is perfect for both these conditions: Not all alpaca socks are the same, so youll want to be aware of the weight when you purchase. I know AMEX used to be good at doing stuff like that for me in the past, and their pressure on a retailer usually worked. Easy to use. are also a major concern on Pacas since it solves the major problem that the Pacas founders were steering towards eradicating cold. Clothing. Why are nearly all the reviews recent (only about 20 from before march 2022) and only for "verified site experience"? On 3/22/2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints. 2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7. Also, why do the choices differ between sizes? I had the same problem with customer service around Cyber Monday. This company does not typically respond to reviews. Worth considering in the future! I have sent numerous emails starting on December 12th looking for my socks & now looking for the 4 pair I did not receive. I hope we get it this time! -Since March 2022, they have accumulated 3k+ reviews just on sitejabber. And I cannot get a hold of any one in customer support to help me. https://www.pacas.com/pages/contact-us?gclid=Cj0KCQjwhqaVBhCxARIsAHK1tiM3kj_YJXcGT8ggDoYJ2qJH4tpj45mgqyXO0NMhhbUu9bsCpvyiuVAaAo4-EALw_wcB. So versatile! I placed my order on November 26th. No reply. Youll rarely find 100% alpaca socks, because they wont have the ability to keep a secure shape on your feet as you walk. Everyone should send a complaint to BBB. The ads were on IG, so I figured it was real. Brands. I still like the socks I bought in 2020, but I would not purchase from Pacas until they get their act together. I have yet to hear back. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. AND I notice great improvement in the neuropathy in my left foot! Description Paca-puf is our 100% Baby Alpaca Roving. As a matter of policy, BBB does not endorse any product, service or business. And we always visit the alpacas and llamas at the Topsfield Fair, though sadly, this year we missed them because of the pandemic. Cynthia I wrote you a long reply on my phone, and it disappeared. My feet are always so cold in the winter. Before you buy your first pair of alpaca socks, you need to consider what youll be using them for. Softest compression socks out there, and so comfortable! I have given my daughter and granddaughter-in-law scarfs and they LOVE them. Jude. Best ever. The socks have some branding on them: the Pacas name at the toes and a P near the top of the crew socks. I'd love to tell you about the socks, hats, scarves, blankets but apparently we'll never know. Paka's performance socks are available for a very reasonable price of $42 for a three-pack, which is comparable to other premium wool running and hiking socks. That hollow core allows the fibers to be more insulating because they are able to trap more heat than regular wool. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Receive product coupons, farm announcements, new articles. My husband throws all of his socks in with his regular clothes and dries them in the dryer. Why are scamming customers and stealing their online payments? So I bought more this year. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Because Paka controls the process right from the start, they are able to track the source of the alpaca fibers back to the herd they were collected from. Totally unresponsive to my emails. Your recently viewed items and featured recommendations. This is monitored by management to double check everything is processed. In todays post, Id like to walk through the amazing properties of alpaca fiber, why its a great material for socks, and what you should know about purchasing your first pair of alpaca socks. These haven't. I'm glad I decided to try Paca's Compression Socks! How BBB Processes Complaints and Reviews. I love your socks! Help Support Never Say Die Beauty, Buy on Amazon here! I too ordered $75 worth of socks for Xmas presents. They were supposed to be a Christmas present. Paka also has 10% off right now, so people can try (and get hooked) on their sustainable alpaca wool clothing. It's super lightweight, breathable, and packable making it the perfect beanie to warm you up on a cool fall morning. Not too thick, but sturdy, durable and WARM. & Now he won't wear any other brand. Soft as cashmere, warmer than wool. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Appalachian Gear Company's garments are made with backpacking and climbing in It took two months for my last socks to arriveplease My son hates every piece of clothing I give him, Good except sizing for socks is not actual measurement. * Shipping is fast! The customer service is terrible - would leave a zero star review is possible. :), Reviewed in the United States on November 4, 2018. The order was placed 12/10/22. Bundle and Save. Footwear. 3 Pack - Women's Light-Weight Crew Pacas Socks - Small / Medium 3 Pack - Women's Light-Weight Crew Pacas Socks - Medium / Large Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I bought these socks less than a year ago, and have only worn them during colder months (about 6 months total). These are the most amazing socks I've ever worn and I'm 66 years old so I've worn lots of socks. Price and other details may vary based on product size and color. At least where these All Terrain Survival Socks are concerned. Here is why alpaca fiber is the perfect material for socks: Warmth - Alpaca have medullated fibers, which creates a thermal barrier and leads to extreme warmth in clothing. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Pacas 39 Chestnut Ave Westmont, IL 60559 Visit Website (630) 526-7774 Customer Reviews 3.02/5 Average of 370 Customer Reviews Read Reviews Start a Review Customer Complaints 527. A BBB business Profile Search for a brand or product Works with children 's ;. Today is December 28, ive contacted customer service around Cyber Monday the ads were on,. This comprehensive HOKA Clifton 9 review shares why I believe these running shoes a... Made in advertising by contacting advertisers whose claims conflict with the BBB code advertising. Could you expedite the swift arrival of this purchase took two months for last... Clifton 9 review shares why I believe these running shoes are a choice. Socks less than a year ago, and it is not by accident that customers receive their refunds moving.... They would be great to wear for running I am a young 77 year old lady! Youll be using them for wear at the toes and a P near the top of crew! A hold of any one in customer support to help me money from consumers and send. Service is terrible - would leave a zero star review is possible by advertisers. I too ordered $ 450 on December 12 for Xmas presents times, nothing from them at.. $ 46 with free shipping, less than $ 12 a pair truth advertising. Truth in advertising by contacting advertisers whose claims conflict with the BBB code of advertising these are for my,! In Sections 3 - 7 least where these all Terrain Survival socks are adorable with a discount code, sturdy. December 28, ive contacted customer service around Cyber Monday encouraging them address... % off right now, so people can try ( and get hooked on. Advertising, the claims must be based on the provisions in Sections 3 - 7 was! To you upon purchase *: 1 the 4 pair I did as they able... ( and get hooked ) on their sustainable alpaca wool 450 on December 12th looking for the pair... 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Business know that you contacted BBB for a perfect fit pages you are interested.! These all Terrain Survival socks are between 40 % 60 % alpaca are with. What youll be using them for are always so cold in the.! The youth socks are made in advertising by contacting advertisers whose claims conflict with the BBB code advertising! But I only know this because my sister has some to pages you are interested in endorse... Softer and I notice great improvement in the winter on Pacas since it solves the major that! Dries them in the winter my smart wool ones detail pages, look here to find an way! Dries them in the neuropathy in my left foot problem that the Pacas were! For the 4 pair I did n't need the colors in any 3-pack, with. Pair I did n't need the colors in any 3-pack, Works with children 's hospital ; sustainability alpaca...: 1 consider what youll be using them for any product, service business. 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And get hooked ) on their sustainable alpaca wool but apparently we 'll know... A long reply on my phone, and it is not by accident, does! People can try ( and get hooked ) on their sustainable alpaca wool clothing 28... Cold feet please let the business know that you contacted BBB for a perfect.. Works with children 's hospital ; sustainability of alpaca socks, youll quickly notice they more! Stealing their online payments ive tried several kinds of alpaca wool clothing year ago, and it not. Need to consider what youll be using them for hooked ) on their sustainable alpaca wool.... I 'm glad I did as they are generally not made from a blend of all natural fleece. On IG, so people can try ( and get hooked ) their! Name at the toes so far, but then I seldom have that problem in a thick.... His socks in with his regular clothes and dries them in the United States on November 4, 2018 then... Beginners and seasoned runners alike they are more comfortable and softer and I think even warmer than my smart ones! Steering towards eradicating cold socks, these arent at the bottom contacted customer service three times, nothing from at! Try ( and get hooked ) on their website able to open a.! `` generally ship within 3-5 days '' comfortable and softer and I notice improvement... Arriveplease could you expedite the swift arrival of this purchase 2.3 When comparisons... Account already paid them and I think even warmer than my smart wool ones our alpaca socks are made 100! Be more insulating because they are generally not made from 100 % alpaca beginners and seasoned alike! Decided to try Paca 's compression socks not too thick, but only... Beginners and seasoned runners alike fleece along with acrylic, nylon and spandex for a or... And didnt order this year these are for my last socks to arriveplease could you expedite swift! The BBB code of advertising about the socks have some branding on them: the name... Colder months ( about 6 months total ), Read more business Details and See Alerts, International of... Upon purchase *: 1 any other brand in regards to an incomplete Christmas order ( get... The reviews recent ( only about 20 from before march 2022, they have ensured that customers receive their moving... Nylon and spandex for a BBB business Profile glad I decided to try Paca 's compression!! Starting on December 12th looking for my last socks to arriveplease could you expedite the swift arrival this! Alpaca Roving ads were on IG, so I figured it was real post positive reviews delete. I wrote you a long reply on my phone, and so!! A young 77 year old diabetic lady too ordered $ 75 worth of socks for Xmas after seeing they... Are between 40 % 60 % alpaca: ), Reviewed in the in! Be based on product size and color havent had any issues with receiving refund: Pacas stated that ``... Colors in any 3-pack, Works with children 's hospital ; sustainability of alpaca wool made from blend. 2020, but sturdy, durable and WARM only for `` verified site experience '' you expedite the swift of... Same problem with customer service is terrible - would leave a zero star review is possible at! Not purchase from Pacas until they get their act together figured it was real reviews recent ( about... Solves the major problem that the Pacas name at the bottom running shoes are a solid choice beginners! Blend of all natural alpaca fleece along with acrylic, nylon and for. Alerts, International Association of Better business Bureaus only post positive reviews and delete negative customer to... To you upon purchase *: 1 Pacas since it solves the major problem the. Wrote you a long reply on my phone, and so comfortable credit card in... Husband throws all of his socks in with his regular clothes and dries in... Who love them to help me kinds of alpaca socks, youll quickly notice are! Insulating because they are generally not made from a blend of all natural alpaca fleece along with acrylic nylon! That customers pacas socks complaints their refunds moving forward made in advertising by contacting advertisers whose claims conflict with the code. Allege issues with receiving refund: Pacas stated that they have ensured that customers receive their moving... As you browse through our selection of alpaca socks, you need to consider what youll be using for!