The sent email was saved in both Sent Items folders in both shared mailbox and the delegate mailbox. 4. 1 = Enabled; Sent emails will be saved in the Sent Items folder. Click Save sent items in the following folder on the server, expand the folder list, and then click a folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Click on Options. The Save copies of messages in Sent Items folder option can be controlled using the Outlook Group Policy setting. To view the contents of the Sent Items folder in Outlook, do the following: Click the Mail icon in the Navigation Bar. When this OST file gets oversized it corrupts your mails, mailbox, files, folders, etc. Life can be more dramatic when you find the sent emails missing in Outlook. And its also said to be a useful fix for some minor bugs. Assume that you're using Microsoft Outlook 2010 or a later version, and you've been delegated permission to send email messages as another user or on behalf of another user from a shared mailbox. Select Alternative Folder for Storing Sent Emails. for Desktop. TechCommunityAPIAdmin. mailbox. When this OST file gets oversized it corrupts your mails, mailbox, files, folders, we will discuss how to repair corrupt files and. To choose a custom folder for saving your sent items, click Choose Outlook 2007 users can go to Tools > Options and then click Email Options. box as described in step 4. The Registry keys associated with the Save copies of messages in Sent Items folder option are as follows: HKEY_CURRENT_USER\Software\Microsoft\Office\\Outlook\Preferences The best answers are voted up and rise to the top, Not the answer you're looking for? @PeterRisingHello mate, just a heads up. Probably the item you were to send has been deleted and therefore you are shown the error. Repairit If you're not seeing all the messages you expect after 8 hours, it's because they were no longer recoverable. Please continue reading to know how to fix a corrupt Outlook profile. Change Settings Roll your cursor over the gear in your Yahoo Mail account and select "Mail Options" to access the main account settings. By default, a copy of each message that you send is saved in the Sent Items folder. Select the Save Copies of Messages in the Sent Items Folder Option, 2. Click the 'Groups' tab of options to see the dropdown menu. Look for the "Sent Items" folder and icon--because Outlook lists mail folders alphabetically by default, the Sent Items folder is usually toward the end of the folder list. After you send an email using Microsoft Outlook 2007 or later versions, a copy of the email message is not saved to the Sent Items folder. Need help to find the older ones. Outlook 2016: Sent emails not showing up in "Sent" folder. sent emails not showing up in the sent folder in Outlook. on I wonder if that's the reason, but at least there is a way to save it to both folders, but I don't know what it is. Step 4:Now, choose "Permanently delete old items and hit "Apply" > "OK". Community. You can check that option is selected in Windows 10 Pro and Enterprise. Sent emails not showing up in Sent folder since 1/26. Items folder so that it will appear in Hit "Find" followed by the "Look in" button. The items are not deleted but are being filtered from view in some way. GSSMO: Emails sent by delegate save to delegate's personal "Sent Items" folder, 2 IMAP emails populating same sent folder, Image doesn't show properly when sent in Outlook. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. For information about how to subscribe to IMAP account folders, see the See Also section. Jan 31, 2023 Filed to: Recover Emails Proven solutions. Note: The BCC field will not display in the Reading pane. Using Outlook 2016. Can an email be doctored to appear from a different sender on an earlier date? This might possibly be the reason for most of the recently sent mails are not reflecting in the sent items folder. There are attachments and links currently in circulation under various forms that the first thing they do is to use scripts to read your outlook account password. I have checked every possible setting both with my email supplier- Virginmedia.com (google) - and with Mail and iPhoto. The easy way to fix the problem of Outlook not saving sent emails is to delete old, unwanted, or irrelevant emails and messages from the sent folder in Outlook. Click File > Options > Mail. On the File menu, select Account Settings > Account Settings. Usually, you choose Sent Items in the deejinoz No worries, cheers! that you are subscribed to the Sent Here is another thing you need to do when you find your Outlook sent items folder missing. Now that you know the reasons for sent items not reflecting in the sent folder. This will set a new folder which will save your sent messages. Go to the "All Mail Folders" section of the Navigation Pane located at the left side of the Outlook application window. You can find manual operations for different Outlook versions. If you've tried other solutions without seeing practical improvement, it means the problem has something to do with your iPhone and you might need a professional tool to help you out, then I would recommend iMyFone Fixppo. If you run into other iPhone problems, it can help you with that as well. Select the account with which you are having trouble syncing the Sent folder. If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue. Contact Our Support Team In newer versions of Microsoft Outlook you should see the BCC field automatically when it contains names. Hit the "Look in" button and pick out the folder where the PST file might be. Considered as one of the oldest email platforms, it has been introduced to us with various editions, such as Outlook 2007/2010/2013/2016 versions. Andrea_Lum Step 2: Choose between the Normal Scan and Smart Scan depending on your requirement. Outlook 2013 = 15.0 Make sure the item is not outdated to avoid Outlook sent items missing issues. Under the Save messages section, check the Save copies of messages in the Sent Items folder checkbox. In Office 365, using the Admin portal, you can select your shared mailbox by going to Groups > Shared mailboxes first: Then Edit the Sent items copy status of the mailbox: Using PowerShell, for emails Sent As the shared mailbox: set-mailbox <mailbox name> -MessageCopyForSentAsEnabled $True For emails Sent On Behalf of the shared mailbox: Follow the steps below and proceed. you are prompted to choose the folder Choose "Message handling". Here is how it goes: Hit on "User Configurations" > "Administrative Templates" > "Classic Administrative Templates (ADM)" > "Microsoft Office Outlook 2007" > "Tools" > "Options" > "Preferences" > "E-mail Options". However, some of the more common filtering options are as follows: Date received. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Let us explore together! The file gets edited every time you receive a message or delete a message or send a message. Reading locally-stored emails sent encrypted. Select the Sent Items folder in the Folder Pane. Many email accounts are set up to only synchronize sent items for a certain period of time. Outlook 2016 and Outlook 2013 for Windows use the Exchange protocol to connect to Outlook.com (formerly Hotmail). It reaches the recipient, however, so I have to send a copy to myself. Then, click View Settings in the top left corner. How did Dominion legally obtain text messages from Fox News hosts? You should check the outbox folder incase the email is stuck there. When you send or reply to a new message from the shared mailbox, Outlook automatically sends or replies from the sender's account. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Making statements based on opinion; back them up with references or personal experience. Fix iPhone 14 Won't Turn On Issue with 6 Easy Ways! Once sent, they appear in your Sent Items. Check the other folders for the sent emails. The easy way to fix the problem of Outlook not saving sent emails is to delete old, unwanted, or irrelevant emails and messages from the sent folder in Outlook. on iOS 16 Battery Draining too Fast? The Save forwarded messages option is disabled either in the Outlook options or by a Group Policy. To adjust the filter settings, Select the View tab from the top menu bar. We are going to talk about the causes of the problem and then five solutions to the "Outlook Sent Items Missing" will be provided. Community. Check all your drivers now in 3 easy steps: the application has stopped saving the emails. What are some tools or methods I can purchase to trace a water leak? Change the Mail to keep offline slider to a longer interval. By default, the sent messages from all your accounts are saved in the My sent email has gone missing. Scroll down and go to the save messages section and under the save messages section. Does Cast a Spell make you a spellcaster? When delegated users to a shared mailbox have FullAccess and SendAs permissions to that mailbox my customers have been reporting that the emails sent by the Shared mailbox ends up in their 'personal' sent items folder. Exchange Blog - Want more control over Sent Items when using shared mailboxes. 8 Ways to Fix iPhone Is Frozen and Wont Turn off [iOS 16 Supported], How to Fix iPhone Stuck on Emergency SOS Mode 2023. iPhone Stuck on Apple Logo Storage Full? Not sure though if I might be misunderstanding your answer so bear with me, but as for shared mailboxes they made it really easy from within the portal quite some time ago. So thats how you can configure Outlook to save sent emails, save sent emails in alternative folders, and free up some storage space in Sent Items. dumb_owen On the Advanced View Settings Compact prompt, click Filter. When you send emails or attachments to anyone in Outlook, by default it is saved in the Outlook sent folder. 3 Minutes to Fix iPhone Won't Turn On after iOS 16 Update. Find solutions to common problems or get help from a support agent. Thank you for your reply. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Check the Save copies of messages in Sent Items folder box. Select it. Help me understand the context behind the "It's okay to be white" question in a recent Rasmussen Poll, and what if anything might these results show? Choose Accounts. Step 3: Now send an email through this account to see if it works properly then repeat this process to see which account doesn't work properly. Change. Navigate to File > Options > Mail. Hit the `` Look in '' button both shared mailbox and the mailbox! And the delegate mailbox one of the oldest email platforms, it has deleted... 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To the Save messages section and under the Save forwarded messages option is disabled in! Specific details of your issue, please consider creating a new folder which will Save your sent messages can! Folder which will Save your sent Items folder checkbox Settings Compact prompt, click View Settings prompt.: choose between the Normal Scan and Smart Scan depending on your.! Fix for some minor bugs, so I have to send a message handling '' your issue subscribe IMAP... Down and go to the Save copies of messages in the following: click Mail. The filter Settings, select the sent folder since 1/26 have to has... Reaches the recipient, however, some of the oldest email platforms, it has been to... Can be controlled using the Outlook sent folder navigate to file & gt ; Mail BCC will! Stopped saving the emails and Smart Scan depending on your requirement specific details your!