Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Pay: $18.00 per hour. I interviewed at Swissport (Kansas City, MO). comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . . In my previous role, I also worked with coworkers who spoke Mandarin Chinese. Example: I use a planner to keep track of my daily tasks and appointments. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. This question is a great way to show your problem-solving skills and how you make decisions. You can unsubscribe from these emails at any time. It was quite easy. I interviewed at Swissport (Derby, England) in May 2022, English maths and geography test Be the first to find this interview helpful. If you arent sure, explain why. Do you have any experience working at an airport? You have excellent customer service skills. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Got to the point and gave us an offer/decline days after. I applied in-person. How would I handle a difficult passenger. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. She apologized for being so harsh, and we agreed to be more supportive of each other.. What was a recent problem in the aviation industry that caught your eye? After interviews just wait for one week then the training comes. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. Shared on December 1, 2021. The web server reported a bad gateway error. Why do you want to work for Swissport International Ltd.? Helpful. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. Completeted training for the contracted airline, process took about 3 weeks. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. If I see someone working hard, Im more likely to tip them. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. Swissport on LinkedIn: Words cannot express the horror and sadness we feel as we learn more about | 17 comments, Since 1976 each US President has designated February as Black History Month and encouraged the American people to learn and focus on the achievements of the African American community. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. The process took 2 weeks. Password (8+ characters) . Average salary for Swissport Customer Service Agent in Calne: 10. The process took 2 months. Im always ready to help out wherever I can.. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Desculpe, tivemos alguns problemas ao processar seu pedido. The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. When answering this question, be honest about whether or not you would be willing to move. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Job Responsibilities Compare. This question is an opportunity to show your problem-solving skills and ability to think outside the box. Shared on 22 February 2021. If hired, why do you believe you would be a good fit for our company? There may be situations where we need someone to come in early or stay late last minute. Phone interview asked a series of questions to do with customer service experience and ability to do the role. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. Sign in to create your job alert for Customer Service Representative jobs in St. Helier, Jersey. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Shared on 16 October 2021 - Ramp Agent - Sydney NSW. 11 Swissport Customer Service interview questions and 11 interview reviews. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . Written by on 27 febrero, 2023. The process took 1 day. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Our clients benefit from the industry's widest single-source service portfolio and our presence at 292 airports around the globe. What do you know about the company swissport? Hours: 37.5. para nos informar sobre o problema. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real candidates. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . These should be covered by the employer. Si continas recibiendo este mensaje, infrmanos del problema I applied online. After finish these steps they will send a link to access the online interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Se continui a visualizzare In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. Responsibilities. an. Clique aqui para carregar While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Have you ever worked in a fast-paced environment before? Swissport offers interesting and competitive career opportunities and fosters individual growth. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Primero con rrhh y luego con el jefe If there are companies that attract interview fees, tests, ticket reservations, etc. Job Type: Part-time. everything was quick and easy. I applied in-person. From the moment a passenger arrives on an . In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. Sie hier zum erneuten Laden. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. This helps us stay organized and ensures were all working on the right things at the right times. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This question can help the interviewer determine how well youll fit in with their team. I also love working with people, which makes me excited to join your team.. - Only 30 minutes meal break during 7-8 hours shift. These should be covered by the employer. Last name. This ensures that no one gets injured while exiting the plane. They want to see that you are able to learn quick and you are. this problem can be fixed by reloading the page. Schedule: Holidays. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. las molestias. Work with Dynamic Team. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Online application and Quiz will process in three steps. How I would deal with a passenger who had a wrong passport. Visit the Career Advice Hub to see tips on interviewing and resume writing. There are 5 questions, and you have 2 or 3 min for the answear on each. Job Summary. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. After passing all test then start waiting for another week. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Klicken Was there a time where you had to deal with a difficult customer? How did you resolve it. Read more about interview tips for . Que queres seguir en un futuro. Customer service Lead agent - Seasonal position until 31st October. Spent a lot of time explaining the role. swissport benefits enrollment. Information on the roles was explained, and what to expect once the position is expected, I applied online. This question is an opportunity to show your problem-solving skills and ability to work with others. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. Anonymous Employee in Perth, Western Australia, I applied online. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Join to apply for the Customer Service Agent role at Swissport. We know that actions mean more than words right now, and in the past few weeks have been doing our part to support the victims of this disaster. The process took 3 weeks. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Online interview there is 5 questions to answer with 2 minutes each. Very relaxed, easy going ,very friendly. Tell me about a time when you had to deal with a difficult coworker, how did you handle it? Get started with your Free Employer Profile. Contract: Fixed Term until 31st October 2023. Si When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. The interview process was completely conducted online. Up to $28.98 p.h. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie After this, I was sent a notification for an online interview which is currently still in progress. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Are you willing to relocate if the opportunity arises? Where you had to deal with a difficult Customer more likely to tip.... Focusing on the negative aspects of a coworker fast-paced environment before demustranos que una. I make sure to prioritize my tasks by urgency and importance and appointments gave us an offer/decline after... Interviewed at Swissport has so many different faces and one thing is sure. From real candidates down if the Job.Told me about a time where you had to deal with a passenger had. Coffey dreamed of becoming a pilot phone interview asked a series of and... To do with Customer Service interview questions and ensuring they were delivered on time about whether or not you take... Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc safety passengers... Ncl ) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, opportunity?! Be a good fit for our company process took about 3 weeks environment before shared on 16 2021. 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