You can choose between indoor and outdoor antennas, depending on how strong of a signal you need. Politely tell the representative that all you want is to cancel the service. Find nearby spectrum return equipment. Want to return an online order without breaking the bank? Privacy Policy | Term of Use | Disclosure, Things to Consider when using DIY Storage, How Moving Containers Can Save You Money and Stress, What to Consider Before Renting a Moving Truck, The Best Moving Companies That Provides Trailer Rental. Youll also see two adhesive strips. UPS wont charge you for shipping your old Spectrum equipment. UPS is authorized to package and return the equipment to Spectrum, so they wont charge you for returning the equipment. Then, you may report to Spectrum about the return and can give them the reference number. Request a Home Shipment Return Kit from Spectrum if you dont have Spectrum, UPS, or FedEx stores nearby. Please use the link to find the nearest UPS Store. Theme Scene is an independently owned cable TV & internet is comparison review resource. Be friendly with customer care. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Then, a technician will come to collect your equipment. If you need to create a return shipping label and dont have a preprinted FedEx label or emailed QR code from your online store, you can create one on fedex.com via your computer or mobile app. You may still need to have a Spectrum technician hook up your existing equipment once you move to a new house. First, you will be asked a few questions regarding the reason for dropping the service, and then you will be further guided by the representative in order to end your service.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); You will be asked to return any rented equipment such as cable boxes, remotes and cables, as you will be billed for any unreturned items. Find a spectrum equipment drop off near you today. Use the UPS store locater to find a store that is near you. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Finally, drop the package at your nearest Postal Service. Spectrum doesnt require you to return the remotes and cables that come with their products such as DVRs and cable boxes. You may also need an HDTV antenna to access local broadcasts in certain areas, depending on where you live. If you fail to do it in this 15 day time period, they will charge you some fee. You can do it without a spaceship. Hello, I recently moved and cancelled my spectrum internet. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. All You Need To Know About the Jet Return Policy. Mergers & Transactions. Find nearby spectrum equipment drop off. They will then ask you for a few basic pieces of information such as your account number, name, and address. Help a new couple find the perfect home in your real estate app. Your device must be returned within 14 days after purchase and in its original packaging/condition. then don't hesitate to contact us, Home / resources / Spectrum Equipment Return Avoid Fees Updated Guide 2021. Spectrum can send a technician to pick up your equipment and return it for you under some circumstances. Visit our Spectrum store locations in MO and find the best deals on internet, cable TV, mobile and phone services. You can keep and use the remote for other devices, such as TVs and DVD players. net. How To Get The Spectrum App on Firestick (in just TWO minutes! Returning your Spectrum equipment is one of the many moving pieces you must put together to make a successful relocation, from planning and packing to unloading and settling into your new home or office space. When Its Necessary To Use Climate Controlled Storage? If you decide to return your leased router, you must do so within 60 days of cancellation or disconnection in order to avoid this fee. This fee is not subject to sales tax. 47 CFR. So I sat down and found out all the ways by which you could return everything so that itll be easier for you to do it on your own. My receipt from UPS says it'll take about 10 days for the equipment to make it to Spectrum. What do you do With Spectrum Equipment When Moving? If there's a problem with your final bill, Spectrum will still help you out. This will help you avoid penalties and get the old equipment out of your way. This 2023 guide will help you take the right steps. However, you will need a return label if you plan to return your equipment through the U.S. This responsibility lies sorely on you and failure to adhere to this leads to additional charges. When Spectrum comes to pick up the equipment, you will need to show proof that the equipment belongs to Spectrum, as well as any other paper work that was provided to you or signed by you. There were four salesmen. Contact Spectrum and request a Home Shipment Return Kit so that you can ship the equipment. If you're sticking with Spectrum, congrats on working it out. It is important to note that if you return the equipment late, you may be charged a late fee on top of the non-return fee. Click through the link I provided and it will explain everything a bit further. All the equipment issued by Spectrum to be used with Spectrum services remains the property of Spectrum. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! If the equipment is broken, you may wish to cancel the service. Hauling and transportation companies typically have the necessary equipment, like flatbed trucks and cargo vans, that make it easier to safely transport Spectrum equipment. Tell the employee at the UPS store that you are returning Spectrum equipment so they know not to charge you. Consumer Complaint. WowMovers professional moving team understands that you have a lot on your mind leading up to, during, and after your move. Since youre the one that will pay for ant consequences, make sure to get a confirmation of cancellation and return of equipment. Follow along as we explore how to return Spectrum equipment and avoid fees. They should only take the equipment to the store for delivery after getting clearance from a medical practitioner. You can easily return Spectrum equipment by bringing it to any UPS Store. This is an alternative to returning your equipment at a Spectrum or UPS store. There are more than 650 Spectrum stores across the country. During a Netflix marathon, I had an epiphany that I dont really watch Cable TV anymore; all I watch is Netflix or sometimes Prime Video. You could face a $200 fee if you fail to return your equipment. If there are no FedEx or UPS stores near your location, you can still use the U.S. If you want to Cancel Spectrum Internet, youll have to return the equipment. Torn between two businesses? The router can be mailed back to us through any local UPS store. Using the UPS store and the Spectrum store are the best options. You will be given a label to affix to the contained equipment that you will return. If you have already made up your mind to cancel your plan, then also reach out to customer service to cancel your service and make sure you have no outstanding balance with the company. Additionally, you will need to create an account with the streaming service, as well as pay any applicable fees. 68. Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation. Wow Mover. Spectrum typically adds the unreturned equipment fee to your outstanding balance. No, UPS does not take Spectrum equipment. Remove any old shipping labels and seal the box correctly to avoid damage. 1.Provide users with complementary products. You can go straight to a FedEx or participating retail location, show your QR code, and a team member will print the label for you on the spot. To return without any problems, follow these steps: As mentioned earlier, this is the property of the service provider, not yours. In fact, without a credible reason, they may keep you on hold for a considerable amount of time. Make plans to return your Spectrum equipment and enjoy your move with the help of the pros at WowMover. Only FedEx shipments can be processed at a FedEx location. The charges will be included in your total account balance. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Additionally, you can contact Spectrum customer service to confirm the return policy with them, as they may be able to make accommodations depending on your individual plan. First, contact your local Spectrum office to discuss your options and see if there is any way to modify the plan or services to meet your needs. Largest city and the administrative center . There are more than 30,000 post offices across the country, so there is no question of a shortage in service. There are certain things that you should keep in mind while returning the equipment. Bring the packaged equipment to any U.S. You dont need to print anything. Spectrum Store Locator - Find Spectrum Store Locations Near You Internet + Advanced WiFi + Mobile - all included for $49.99/mo. Note that Internet Explorer is no longer supported. Equipment returns: Spectrum can charge $200+ if you fail to return the WiFi equipment, including if it's lost in the mail. Once you get through the phone tree you'll wait on hold 30 minutes to an hour. Use the receipts given at whatever store you chose to use. The spectrum equipment drop off locations can help with all your needs. Street View and high resolution satellite imagery allow you to create more engaging experiences with additional detail. Note: Due to the ongoing pandemic customers who are sick or in self-quarantine due to Covid-19, have an extended 60-day window to return the spectrum equipment. If you need a standardized legal document but dont want to pay hefty lawyer fees, well create one for you in a flash. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, 14 days for Apple devices and accessories, Bring the equipment to your nearest UPS store or FedEx or USPS Office location, Go to the Spectrum website and find their, Bring your equipment along with the original receipt, Pack your equipment in a cardboard shipping box, Seal the box and drop it off at any FedEx Office location or USPS store, Specify why youre returning the equipment. Lead the way as a professional guide. First, you need to locate the user manual or instruction guide that came with your cable box. No, you cannot return Spectrum equipment to any store. This may seem like too much, but it is imperative. Everything is taken care of by Spectrum. The spectrum also contains an instruction book with it. Most Spectrum stores will accept your equipment if there are no other options available to you. Otherwise, you should be able to keep your current equipment if you simply move to a new home but keep the same service. It is the second-largest cable operator in the USA, providing services to over 25 million customers. Then, you can simply take your sealed box to a participating location, and a team member will print your label and accept your return on the spot. Spectrum stores will let you return your equipment if there isnt a UPS store in the area. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. While being re-directed, ask the representative not to hang up. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. File a. Sep 15, 2022 Answer Hello, You can return the equipment at any time even after the fees are charged. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. If you dont return the equipment, or leave any equipment or dishes installed and cannot collect it, then you may be charged up to $460 for each unreturned or uncollected item. Can send a technician to pick up your equipment will charge you for a amount. 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