Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. While its changed names over the years to Hyundai Pavilion in 2003, San Manuel Amphitheater in 2008, Glen Helen Amphitheater in 2017 it remains a favorite spot to see world-class artists in a spectacular setting. Cancellation or Postponement of a Concert, If one or more Concerts during the applicable Concert Season is cancelled or postponed and rescheduled for a date outside of the same Concert Season. More than 50,000 guests can fit on the never-ending grassy area behind loge seating. Please see Glen Helen Amphitheater website for further restrictions. We grant you a limited, conditional, no-cost, non-exclusive, non-transferable, non-sublicensable license to view this Site and its Content as permitted by these Terms only if, as a condition precedent, you agree that you will not: This license is expressly conditioned on your preexisting agreement to comply with, and your actual compliance with, each of the provisions described in this Ownership of Content and Grant of Conditional License section. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert(s). A ticket is not redeemable for cash. This license exists only so long as you strictly comply with each of the provisions described in this section. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Each parking pass is good for one (1) vehicle. You agree to waive any right to a jury trial or to participate in a class action. The Advanced Services may permit you to forward your season tickets to another person. For most concerts, the Orchestra is located behind a general admission Pit and the first row is about ten rows from . Independent Guide not sponsored by Live Nation! The orchestra, box and loge sections seat a combined 10,902 people, while the lawn section is open to over 54,000 more. LN Protocols may also include, without limitation, staggered arrival and departure times, temperature checks, virus testing, proof of vaccination, pre-sanitization requirements, physical distancing, masks/face coverings, special food & beverage service requirements, and requiring persons developing or exhibiting symptoms of illness to leave the Venue. Please note that Raptor Center parking is reserved for Raptor Center visitors only. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. If you violate these Terms, your transactions, distributions, deliveries, credit authorizations, payments, payment receipts, registrations, log-ins, ticket forwards, ticket postings, ticket sales, ticket purchases, ticket forwarding receptions, ticket orders, group management or participating or ticket management (any of the foregoing, or any other activities or transactions for which you use the Advanced Services, each an Activity), or season, package, group or other tickets, may be cancelled, set-offs and debits may be taken against your accounts and credits and payments that would otherwise be owed to you, and we may exercise any other remedy available to us. No animals, wild or domestic, should be released in Glen Helen. All lawn seating is first come, first served. Took 3 hours for the line of cars behind our tailgate hang out to move a single inch, then it went pretty quick, so prob depends where you end up parked. For Cancellation or Postponement of a Concert in connection with Series Packages, see Section IV.C. We will not be liable for any harm related to disclosure of your username or password or the use by anyone else of your username or password. . If one or more Concerts during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term, you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. Jason Aldean: Highway Desperado Tour with Mitchell Tenpenny, Corey Kent & Dee Jay Silver. You acknowledge that LN may, in its sole discretion, terminate this Agreement for violation of this rule. Before we can pay you, we will need to collect your taxpayer information in accordance with applicable laws. This means that the FAA governs, among other things, the interpretation and enforcement of this arbitration agreement and all of its provisions, including, without limitation, the class action waiver discussed below. Glen Helen is a private, nonprofit nature preserve, protected by a conservation easement. And you can't see anything from the grass, literally my pinky nail was larger than the people on stage. Breach of terms or rules will terminate your license to attend the event without refund. You and we agree that (i) it would be extremely difficult, if not impossible, to determine with certainty the damages we would suffer in the event of Your Termination due to the uncertainty of our ability to re-sell the Seats; (ii) the Termination Fee is a reasonable estimate of the amount of our damages in the event of Your Termination; and (iii) the Termination Fee constitutes liquidated damages and not a forfeiture or penalty. Since its opening, it has been. Please do not put yourself in harms way to report a concern. If you require a refund instead of the credit, you must request a refund in writing. This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. The Art Laboe Connection Sat May 13, 2023, Jason Aldean: Highway Desperado Tour 2023 Sat Sep 30, 2023, Art Laboe Connection: Glen Helen Amp Premium Parking (Not a Ticket), Art Laboe Connection: Glen Helen Amp Club Access (NOT A TICKET), Art Laboe Connection: Glen Helen Amphitheater Fastlane (NOT A TICKET), Lawn Chair Voucher - Art Laboe Connection - NOT a Concert Ticket, Live Nation Blanket - Glen Helen Amphitheater (THIS IS NOT A TICKET), 2-Day Camping: Jason Aldean: Glen Helen Amp - Not A Concert Ticket, Jason Aldean: Glen Helen Amphitheater Premium Parking - Not a Ticket, Jason Aldean: Glen Helen Amphitheater Club Access (NOT a ticket), Jason Aldean: Glen Helen Amphitheater Fastlane (NOT A TICKET), Lawn Chair Voucher: Jason Aldean - NOT a Concert Ticket, Do Not Sell or Share My Personal Information. Invoice means the document that details the purchase of your Premium Seat Sales package. Before posting a ticket for sale via the Advanced Services, please consult the website through which you will be posting your ticket for sale, which detail the prices at which you may post tickets for sale via the Advanced Services, the amounts that will be deducted, retained or charged from or over the sale price, the amounts that will be credited or remitted to you, the method by which you will receive such credit or remission and other terms applicable to the posting, sale and funds collection, retention, deduction and payment or crediting processes. Parking is $5 per car, $2 per person for group visits. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Acts of vandalism include, but are not limited to: carving, tagging,building rock stacks known as Cairns, removal or alteration of any natural object within our boundary. Privacy Policy | 1999-2023 Ticketmaster. We and Glen Helen Amphitheater make no warranty or guarantee about the quantity or quality of tickets that will be available for purchase if you pay such a fee, are a season ticket holder, are on the waiting list to be a season ticket holder or comply with registration or other requirements. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. Ticketmaster will generally provide you a copy of the Form 1099-K by January 31 of the following year. Hotels & Transportation. (800) 653-8000. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. MAILING ADDRESS. Low-back beach chairs are allowed inside the Glen Helen Amphitheater. If you park, pack yourself a cooler with cold beer, water, food it will be a lengthy wait to exit the venue. Marks means our company and Venue names and logos. . Seating charts reflect the general layout for the venue at this time. Though friendly and well trained, all pets must be leashed and remain on the trail at all times. Furthermore, any person failing to follow LN Protocols or acting in a manner that threatens the general peace and security of any Concert, including but not limited to using foul or abusive language, appearing intoxicated, or otherwise displaying rowdy or inconsiderate behavior, is subject to ejection. Glen Helen is a nonprofit organization. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. Please follow official venue rules for the best possible experience and safety of all patrons. If you require a refund instead of the credit, you will need to request a refund in writing. If paper tickets were issued prior to a cancelled or postponed Concert, then we may ask you to return the paper tickets for the cancelled or postponed Concert before we issue a Threshold Credit. If you do not purchase tickets during the specified time period, your exclusive rights to the Seats will expire. Uber is the official ride of Glen Helen Amphitheater. Celebrating hip hop as one of the leading forces in paving the way for cannabis culture. The number of tickets per Concert which may be purchased against the Ticket Credit will be based on availability of tickets at the time of your request and any applicable artist or Venue restrictions. If we do not receive any payment within ten (10) business days after its applicable due date, the amount past due, will accrue interest at the maximum rate allowed by law, and. Term means the period between the assigned start and end date for indoor, year-round Venues. Should you do so, your tickets may be canceled, and we may, in our sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit future ticket purchases by any person who accesses or uses any associated online account or credit card (including any person whose name is listed thereon) or who otherwise breaches this provision. . . The Last Updated date above will tell you when these Terms were last revised. California users may also contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, located at 1625 North Market Blvd., Sacramento, CA 95834, (800) 952-5210. If you are responsible for paying for a ticket, then the Group Manager may only cancel ticket distribution before you pay for the ticket; once you pay for a ticket the Group Manager will not be able to cancel it. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the price you paid for the ticket. Tickets forwarded using the Advanced Services are subject to the ticket authentication and delivery fees as disclosed to you by us or Glen Helen Amphitheater. Is the lawn open seating or sections? . ] By continuing to use this Site after that date, you agree to the changes. . We strongly suggest that visitors refrain from this practice. Breach of terms or rules will terminate your license to attend the event without refund. You are responsible for paying all Fees by the due dates set forth in the Invoice. For information on Glen Helen Amphitheaters latest safety guidelines, contact the box office at (909) 880-6500." Three handicapped parking spaces are available in our Corry Street Parking Lot. Glen Helen Amphitheater reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Glen Helen Amphitheater rules. Above image:trailhead sign with rules of the preserve. [1] We may invite you to renew the Agreement for a new Term based upon applicable circumstances. 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