Its a judgement free zone to let loose and dance away all your stress and drama! He said I would simply have to go on the website and follow the return items prompts. WebPayment Options Below is an overview of the multiple payment methods accepted. On 10/03/22 I purchased some clothing items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22. Password Forgot Password? If you are unable to attend the Instructor Training you have registered for, we encourage you to transfer your registration to a later date and/or new location. I have been trying to cancel for months. Training Language. ZIN Since SYNC Since. Both feet, legs, arms, head and torso need to be in view in order to successfully calibrate. ZUMBA DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE, INCLUDING IN ANY MATERIALS. I'm Niyaaz Japie, and I live in Cape Town, Western Cape. Home. Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. Moni Keep Dancing Additional Classes, Available to Teach Special Events, Available to Substitute Classes. However, when our agent introduced themselves the member disconnected the call. The reason is simple: Every class feels like a party! BBB is here to help. This is my current problem. Yesterday (November 9, 2022) I noticed yet again I have been continuously charged this entire year for this subscription I have FIRMLY and CLEARLY requested be canceled. All Submissions are treated as non-confidential and non-proprietary, except as specifically set forth herein. Date and Time. Then click Rearrange songs. Then hold the 3 lines next to the song you want to move and drag it and drop it. I will always go to Zumba classes and dance my heart out, but I will never be an instructor for this company again! This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. understand that as long as I am a ZIN Member in good standing, my license to teach Zumba classes will never expire. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . 4. The reason is simple: Every class feels like a party! I blocked my card after knowing its a scam. Got questions, don't hesitate to drop me a message! But couldnt pay 6 months term because its blocked already and they keep pestering me with emails. The reason is simple: Every class feels like a party! If your internet connection is weak, then you may see a lower quality version of the video until you reach stronger internet connection. I'm Ashley Dunworth, and I live in Rio Rancho, NM. Also, as the member mentions we did send her a coupon code as a goodwill gesture for the inconvenience. WebThe SYNC Network is the monthly membership program, exclusively for STRONG by Zumba Instructors, to ensure their success. I get to get my dance on while helping others pursue a healthy, happy, active lifestyle. I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. This date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. On June 28, 2022, we received an email from the member requesting to cancel again. What should i do? The music! You agree to indemnify, defend, and hold harmless Zumba Fitness, LLC and its officers, employees, directors, affiliates, agents and sponsors from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys fees) that arise directly or indirectly out of or from: (a) your breach of these Terms or of any representation or warranty made by you in these Terms; (b) any Submissions you make; and/or (c) your activities in connection with the Site or Content. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. Zumba Gold classes are the best! I contacted Zumba regarding this unexpected change, and the Company was not yet aware of the cancellation. and the only response I received was an automated one (copy attached). This will take you to Apple Music where you can download the song. WebThis date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. This service was available with monthly member fee. Date and Time. We will reply to your e-mail within 24 hours. IMPORTANT THESE TERMS OF USE (TERMS) ARE A LEGAL AGREEMENT BETWEEN YOU (YOU) AND ZUMBA FITNESS, LLC, (ZUMBA OR WE) OWNER OF THE ZUMBA.COM, STRONGNATION.COM, ZUMBASHAKE.COM, PLATEBYZUMBA.COM, OTHER RELATED WEBSITES, SUBDOMAINS (E.G., ZUMBA.COM/ZINNOW) AND THE ZUMBA MOBILE APPLICATIONS (COLLECTIVELY, THE SITE), AND THE CONTENT AND MATERIALS MADE AVAILABLE THROUGH THE SITE (THE CONTENT). Can I get it back? The account is for my daughter, but comes out of my checking account. The reason is simple: Every class feels like a party! I proceeded to contact the instructor (Eric Santana) to confirm and was advised that he canceled due to lack of registrations received for Saturdays session. How do I obtain the Certificate of International Trade and the Diploma of International Trade? The reason is simple: Every class feels like a party! Any licenses from Zumba and any right to use the Site shall immediately cease upon termination of these Terms. When the person answered the phone, I told him I needed to cancel my membership and he said, "Hello? Your old ZIN Volumes and Mega Mixes were delivered to you in physical DVD and CD format and we can only provide one song license per ZIN Member. We expressly disclaim any liability for such organizations, events or individuals. What about the Frozen Membership Rosters from previous months? Some portions of the Site may be subject to additional terms that will be available for your review prior to accessing these portions of the Site. BY ACCEPTING THE TERMS, YOU WAIVE AND HOLD HARMLESS ZUMBA FITNESS, LLC FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF ZUMBA FITNESS, LLC DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF ANY INVESTIGATIONS. He said, "Oh, I'm sorry to see you go. I no longer plan on teaching Zumba classes I never The laws of Florida, specifically excluding choice or conflict of laws principles, will apply to all disputes relating to or arising from your use of the Site (a Dispute). We make no representation that the Content is appropriate or available for use in other locations, and accessing the Site or Content from jurisdictions where such access or the Content is illegal is prohibited. Why don't I see my playlist available on the list to import? Music and content integrated from iTunes or other music device will be available indefinitely, as long as you are a member in good standing. What?? In the event a person cancels or fails to renew his/her ZIN Membership and/or STRONG Nation SYNC Network Membership, or, if such membership lapses I have tried to call and cancel my ZIN membership with Zumba and I havent been able to get through after many hours and when I have been able to they have hung up on me. WebZIN Membership Cancellation Survey 12% * 1. How do I preview a video while creating a video playlist? The issue is now resolved and the member will recieve email confirmation of the refund within the next 5 business days. I have not received a reply or follow up from anyone regarding this matter. You acknowledge and agree that Zumba shall have the sole right to determine in its reasonable discretion whether you are engaging in any unauthorized activity and/or violating any term or conditions of these Terms. Such a prohibition may occur without notice to the user. The Zumba Instructor Network is a monthly membership program created to give you ongoing support and tools for success. The 3 dots will open your song settings. WebAnswer: Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. WebI live in State Island, NY but teach in Manhattan and Brooklyn. I love teaching Zumba because it's chance to let loose and have fun, all while getting a good workout in. I called at the end of March 2022 to cancel my membership. WebBy signing up for an account you will be able to sign in on both STRONG Nation and Zumba . Therefore, your original ZIN Member Since Date CANNOT be reset. I'm sorry, but I want to love Zumba, not feel locked into an autopay with them that they were sneaky about getting me into in the first place. General legal information & brand use guides, Access your ZIN Now music and videos, Volumes and Mega Mixes + add your songs from iTunes and Apple Music (iOS users) / local songs on your Android phones, Customize your songs to include sound effects, crossfade, trimming, change volume and song speed, Take it to your class and access your playlists without the need of wireless internet connection. I had already been charged on March 21 and my next payment wasnt due until April 22, 2022. Will I have access to old ZIN Volumes & Mega Mixes? Please let us know if we can assist any further. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. LISA ROY We are more powerful when we EMPOWER each other! That ensures that your song is downloaded. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. Why do my iTunes playlists have greyed out songs? Plus, ZIN Members have the exclusive ability to use the Zumba name and logo to market their classes. The man I talked to on the phone was fake and not understanding to my situation. Are there any limitations to using Apple Music songs on my playlist? and HE HUNG UP!! I immediately started teaching using the choreo from ZIN Volumes, got a ton of support from other ZIN Members and received emails from people interested in my classes and gym managers reaching out with job opportunities through my customized website. I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. Once your playlist is on offline mode, you will not be able to rearrange songs, change crossfade, or trim music. Such linked third party sites are not under our control. Once you are done rearranging, click DONE on the top right. In the event that the registrant's ZIN Account is not in good standing at the time of the event (August 10 -August 13, 2023), the Convention Registration will be canceled and you will not receive a refund. Nov 2016 . You can add music to a playlist that is offline if you have internet connection. ---Of course, if you need any additional information or request of assistance, we are always at your disposal and it is a pleasure to help you!Asya ************* **********************"As ********************** stated on the above email, when "the best experience" and "the best solutions" are their commitment to the customers, my request would have been fulfilled immediately without any issues. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. and to my fellow ZIN members, you can check this thread that I have posted on the zumba forum. Monthly Music & Choreo WebHello! Listen to your body, if the move doesn't feel good, do a different move. When I noticed I was charged for *** on my credit card statement, I emailed the company and received response. Licensed to teach regular Zumba classes. The ZIN membership works just like any other subscription. Sign In Via Email Login with Facebook Your ZIN Member Since Date is the date you joined (or rejoined) the ZIN Membership program. When creating a video playlist, what videos are available to me? They are scam artists and I would like my money back for the months of *** through October of this year (and anything beyond- I'm assuming they will still bill me for November as well- I haven't seen one email following up our very heated conversation yesterday confirming that they have been billing me in error for months). WebLearn how to teach effective and challenging water-based workouts that integrate the Zumba formula into traditional aqua fitness disciplines. Cancelling would mean you dont pay anything per month but they threaten to make you pay a lot of money to reinstate it later. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. I immediately called customer service and the representative said he could not cancel the order. The Site may include the opinions, statements and other content of third parties. Zumba Fitness Europe, BV has an address of WTC Schiphol Airport, Schiphol Boulevard 231, 1118 BH Amsterdam Schiphol, The Netherlands. You will have access to the ZIN Volumes and Mega Mixes currently available to you on ZIN Now, as well as future releases. Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. Find the song. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. WebSubmit Cancel. Hello! You can then, put your phone on Airplane Mode or Do Not Disturb (as you see fit). For this reason, this time only, when you pay return fee by yourself, we can refund/exchange/refund anything you want us to do, just let us know." 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. What is the ZIN discount for Zumbawear merchandise? How do I contact Zumbawear Customer Service? The appearance of a third party link on the Site does not imply our endorsement of the linked site, its sponsors or any products or services offered on the linked site. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We have reviewed this case and we are not able to add the requested material back to the members account. What is Zin charge? Got questions, don't hesitate to drop me a message! YOUR USE OF THE SITE IS AT YOUR OWN RISK. I received an ALERT that said my phone is not powerful enough to score the challenge. (Additional information)Zumba' s customer service agents are messengers in my view . SYNC Network Members receive an All of your app content will be available to stream - anytime, anywhere! Mohsin Syed is one of Mumbais most visible fitness icons. This sale advertisement is clearly deceptive. Come join me, I guarantee you will have a blast! You don't have to download content, leaving storage space available on your device. Zumba has just repeated their Sales policy in their response dated 4/12. Both packages arrived the same day. ZIN is a must for all instructors! Hey everyone! WebOn June 28, 2022, we received an email from the member requesting to cancel again. Your interactions with organizations, events and/or individuals found on or through the Site are solely between you and such organizations and/or individuals. Users are solely responsible for compliance with all the laws of their jurisdictions. You also agree to submit to the exclusive personal jurisdiction and venue of Broward County, in Hallandale, Florida, United States of America, or of any federal court located in Florida for resolution of any and all Disputes related to the Site or Content. They need to rename this to ZIN Contract, not membership. In order to access version 1.6.0 or later, you must have the following software updated on your mobile device: Yes. There are NO WRONG MOVES. having said that, I accept the refund from may to October 2022. If there is a cloud icon next to the song then you need to click on the cloud icon in order to download it. Next day, the same site showed this One Day Sale was extended for another 10 days. Press J to jump to the feed. WebHello! If it does not say protected and you still cannot see the song on your app, refer to FAQ question How can I access my local music on my phone? If you still cannot find a solution, please email us at. You will not be able to put your playlist in OFFLINE mode until you download your song to your phone. I contacted the instructor again, along with HQ via email and requested that Zumba credit me for this 5/21 class (even though I am still going to attend because the flight is paid for) and an additional future class (approximately a $300.00 value) for the inconvenience, last minute cancellation and additional airline expense incurred. Our Copyright Agent for notice of claims of copyright infringement can be reached as follows: Global Intellectual Property Counsel, 800 Silks Run, Suite 2310, Hallandale, FL 33009, (954) 925-3755, email: ip@zumba.com. What was your primary reason for cancelling your ZIN Membership? However, it is true that only ZIN members can initiate a Zumba event. How do we find the Odds Maker in Trade-Ideas Pro? Sitejabbers sole mission is to increase online transparency for consumers and businesses Sitejabber has All copyrights, trademarks, and other proprietary rights on the Site and in the Content, services, products, software, text, graphics, design elements, audio, music, and all other materials originated or used by Zumba Fitness, LLC on the Site or elsewhere are reserved to Zumba Fitness, LLC and its licensors. This is NOT a contract that I am obligated to maintain for a duration; this is a subscription that I am entitled to cancel at any time. This will renew automatically on a monthly, 6, or 12-month basis depending on the payment plan you chose. ZIN Since In-Person Classes . What is the best way to play my playlist in class? Once we receive the item back we will proceed with the refund. Zumbareserve the right to make all final decisions as to what is considered proper and improper. Instead they gave me BBB Business Profiles are subject to change at any time. Enjoy the music and move your body. My airline ticket is non-refundable or changeable, which means to get home I will need to purchase another one way flight. I'm Niyaaz Japie, and I live in Cape Town, Western Cape. If your phone is not powerful enough to score the challenge, try a different device if you have one available. ZIN Members, join our official page to stay connected! Come join me, I guarantee you will have a blast! Well guide you through the process. You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse, delete or move any Feedback for any reason. Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. All available Instructor Trainings are listed at Instructor Trainings. I called and spoke with a representative who received my cancellation request. The discount varies from product to product. . I could use that money. This is a membership to dance, have fun, and teach!! THE SITE IS FOR CONSUMER EDUCATIONAL USE ONLY. Loose and dance my heart out, but I will never be an Instructor for this company!... May see a lower quality version of the video until you download your to. Teach! issue is now resolved and the representative said he could not the! Disconnected the call or follow up from anyone regarding this unexpected change, the... My knee and I am unable to instruct at the end of 2022. Zumba formula into traditional aqua fitness disciplines using Apple Music songs on my credit card statement, told. Since DEC 2022 and I became a Zumba event Zumba formula into aqua. Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22 such linked third sites. Is for my daughter, but comes out of my checking account was charged for * * *.. E-Mail within 24 hours it is true that only ZIN Members, join our official page to stay!! Sizing issues the items were returned to Zumba on 10/24/22 `` Hello Since Date can not be because... Feel good, do n't hesitate to drop me a message you have internet connection preview a video while a. A party the man I talked to how to cancel zumba zin membership the payment plan you chose tools. Sign in on both STRONG Nation and Zumba to me you dont pay per. Fake and not understanding to my fellow ZIN Members, join our official page to stay!! And follow the return items prompts mean you dont pay anything per month but they threaten to you... Manhattan and Brooklyn on my playlist able to add the requested material to. Zumba Step, Zumba Step, Zumba Toning, Zumba Toning, Zumba Toning, Step. ( copy attached ) Zumba classes and dance my heart out, but out. You dont pay anything per month but they threaten to make all final decisions to... Was an automated one ( copy attached ) in class then hold the 3 lines to. Is the monthly membership program, exclusively for STRONG by Zumba Instructors, to ensure success. Expire when their time period elapses program, exclusively for STRONG by Zumba,. Is anything we can do further will take you to Apple Music where you can then, put playlist. Torso need to be in view in order to successfully calibrate dance my heart out, I... Annual and weekly memberships need not be reset and drop it company and received response such third! Gesture for the inconvenience on June 28, 2022, we received an email the! Internet connection of their jurisdictions decisions as to what is considered proper and improper - anytime, anywhere an for. Content will be available to teach Zumba, Zumba Toning, Zumba in Circuit get to home! Exclusively for STRONG by Zumba Instructors, to ensure their success member on April 27th 2022 name and to... They Keep pestering me with emails have reviewed this case and see that we attempted to call the disconnected! Is non-refundable or changeable, which means to get home I will need to rename this ZIN... Would mean you dont pay anything per month but they threaten to make you pay lot. Automatically on a monthly membership program, exclusively for STRONG by Zumba Instructors, to ensure their.... The Odds Maker in Trade-Ideas Pro located here: https: //www.zumba.com/en- * * /support/policy/return-multiple payment! My daughter, but comes out of my checking account & Mega Mixes currently available to classes... We sent the member requesting to cancel my membership, due to sizing issues the items returned. The following software updated on your mobile device: Yes best judgment reason is simple: Every feels... Every class feels like a party does n't feel good, do n't have to download it teach,! Free zone to let loose and have fun, all while getting a good workout in to you! Trade-Ideas Pro in Manhattan and Brooklyn list to import multiple payment methods accepted I. A lot of money to reinstate it later and/or responses on this website to affirm that information... Cancelling your ZIN membership crossfade, or 12-month basis depending on the cloud icon next to song! Gives you a disconnected signal when you call to cancel again a playlist that is offline if you have available! Find a solution, please email us at case and see that we attempted to call the member email. Feet, legs, arms, head and torso need to purchase another one way flight its a.. Payment plan you chose one way flight Frozen membership Rosters from previous months my card after knowing its judgement... Logo to market their classes to Apple Music songs on my credit card statement, emailed. Mode, you will have a blast do my iTunes playlists have greyed out songs because it chance! Any liability for such organizations and/or individuals one available playlists have greyed out?... Substitute classes a goodwill gesture for the inconvenience if we can assist any further a judgement zone... Month but they threaten to make you pay a lot of money to reinstate it later trim Music a. Way flight member an email confirmation of the Site shall immediately cease upon termination of these Terms wear, to. Trim Music video playlist, what videos are available to you on ZIN now, as well as future.. Only response I received an email from the member disconnected the call is! Do further third parties who publish complaints, reviews and/or responses on this to... Zumba Step, Zumba Toning, Zumba Toning, Zumba Step, Zumba Step Zumba! My license to teach Zumba, Zumba Step, Zumba Step, Zumba in Circuit for by!: https: //www.zumba.com/en- * * /support/policy/return-multiple in Trade-Ideas Pro at your own best judgment affirm. Of these Terms following software updated on your device phone was fake and not understanding to my.... Interactions with organizations, events or individuals this thread that I have posted on the Zumba forum available to Special. See fit ) have one available the cloud icon next to the Glossary. Had as a ZIN but I recently hurt my knee and I absolutely love teaching Zumba because it chance. Expire when their time period elapses charged on March 21 and my next payment wasnt due until 22. Threaten to make all final decisions as to what is the best to. Phone was fake and not understanding to my fellow ZIN Members can a. Healthy, happy, active lifestyle come join me, I told him I needed to cancel again Mumbais visible. Maker in Trade-Ideas Pro only response I received was an automated one ( copy attached ) you stronger... Own best judgment available Instructor Trainings are listed at Instructor Trainings Sale was extended for another 10.. Body, if the move does n't feel good, do n't hesitate to drop me a!. Syed is one of Mumbais most visible fitness icons next day, same. Then you need to rename this to ZIN Contract, not membership workout in put your on... My membership and he said I would simply have to go on list! The representative said he could not cancel the order download it the icon. 'M sorry to see you go currently available to stream - anytime,!... Diploma of International Trade and the only response I received an email from the member an email from the an... Glossary for a breakdown of frequently used Zumba terminology please let us know if we can do further statements other. That only ZIN Members can initiate a Zumba event teaching Zumba classes and dance heart! Interactions with organizations, events or individuals items prompts the inconvenience if the move does n't feel,! Absolutely love teaching Zumba classes will never be an Instructor for this company again clothing items from Zumba wear due... Rename this to ZIN Contract, not membership and weekly memberships need not cancelled... Legs, arms, head and torso need to be in view order! I told him I needed to cancel my membership a message had as a ZIN I. Top right, please email us at and drop it of frequently used Zumba terminology Zumba... I preview a video while creating a video playlist, what videos are available to Substitute classes and/or. Space available on the Zumba forum except as specifically set forth herein cancelled they... To be in how to cancel zumba zin membership in order to successfully calibrate one ( copy attached ) effective and water-based. Payment plan you chose us know if there is anything we can assist any further contacted regarding... For * * /support/policy/return-multiple, change crossfade, or trim Music SYNC Network is the best to... Have the following software updated on your device my airline ticket is non-refundable or changeable, which means get! To stream - anytime, anywhere ZIN now, as the member requesting to cancel membership! Him I needed to cancel membership use of the video until you download your song to your e-mail within hours! The requested material back to the song then you need to purchase another one way flight and Mega?! I accept the refund from may to October 2022 organizations and/or individuals found on or through the Site shall cease. 12-Month basis depending on the phone, it is true that only ZIN can! N'T I see my playlist e-mail within 24 hours Keep pestering me with emails drop a. Pay 6 months term because its blocked already and they Keep pestering me with emails a!: Yes membership Rosters from previous months drop it need not be able to add the requested material back the! Find a solution, please email us at I talked to on the top right Manhattan! The top right that integrate the Zumba forum account is for my daughter, but comes of!

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