That then was my mistake. Dell Computer 450-AFGM Dock Wd15 W/ 130w Adpt (Renewed) $55.74. Hence we decided to use the MiniDisplay port for now. You may also need the WD15 ethernet firmware update from a few posts back, but I'm not sure. I'm mostly interested in what I quoted above. When I swapped out the Ethernet cables on the other WD15 docks Products. In order to keep pace with new hires, the IT manager is currently stuck doing the following: I just found this topic and I have to say that I'm quite lost so far. In this video, we will review how to update the firmware and drivers on a Dell WD15 and a TB16For more information, please visit : https://dell.to/2NT7xCR Enjoy members-only rewards and discounts. I've done all the updates, firmware, etc. In this picture, some things are connected through a USB hub instead of the dock because I was trying to debug it. Purchasing laptops & equipment Solved. I have the latest updated drivers andDell Command Update tool has been run without issue. The only way around that is to have the users plug the laptop charger to the laptop while also docked via USB-C. Also, with the D6000, you ONLY have to install one piece of software and that is DisplayLink. It's just with WD15. In the Device Manager, double-click on the Network adapters section to expand it. The WD15 isn't quite in the clear yet, though. We couldn't cause this to happen at all on my TB16. As a workaround I connect the ethernet connection to the computer. (33) Works and looks like new and backed by the Amazon Renewed Guarantee. For USB 3.0 and DisplayPort are carried from laptop->dock and power is carried from dock->laptop (USB-PD). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Likely it is a bend pin in the dock or switch port or bad cable. Save 35%. This item: Dell WD15 Monitor Dock 4K with 130W Adapter, USB-C, (450-AFGM),Black. Initially, this connection had never given a problem - I figured because it was directly connected to the computer, not connected to the dock. +. Its connected to a Dell WD15 docking station. I'm using a Latitude 5289 two-in-one laptop with a WD15 docking station. Welcome to the Snap! Here is what I've done so far:On laptops:- Flash BIOS to last version.- Install last drivers for the docking station, chipset, LAN, etc.On the dock:- Install 1.0.4 firmware:https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=PM4JN&osCode=WT64A&amHowever, through this topic I found this: https://www.dell.com/support/home/be/fr/bebsdt1/drivers/driversdetails?driverId=2N3FHIs this another firmware that has to be applied? The old Dell port replicators were reliable and robust and had ample USB ports. Featuring a powerful DisplayPort over USB Type-C cable, with the Dell Dock you can quickly connect your laptop or tablet to a single data and power source up to 130W for Dell . So far running the Dell Command Updater and running the Dock update seems to have at least resolved the issues we've had here. I even did a fresh install of windows 10 pro still now go. We also run the McAfee drive encryption. Press question mark to learn the rest of the keyboard shortcuts. To solve my issue with PDQ Deploy, I disabled Energy Efficient Ethernet in advanced settings in the Realtek GBE properties after the firmware update and I was able to roll out multiple updates even after restarts. $12999$199.99. The client was mentioning that they could not enter their user id and password from an external key board plugged into the WD15. I had all of the drivers and firmware installed EXCEPTWD15 USB GBE Ethernet firmware revision 1.2.0.3,and that was the key. It works when the ethernet cable is connected directly to the computer. With the 5480 it was no problem, but I noted that the last firmware was already installed. Upgrade their firmware and life is good again. Say what?!? Compatibility: Dell XPS 15 (9550) Notebook Dell Latitude 15 (E5570) SKL-H Notebook; Ports Spec: Host Interface: USB Type C Audio Line Out: Yes Total Number of USB Ports: 5 Number of USB 2.0 Ports: 2 Number of USB 3.0 Ports: 3 Network (RJ-45): Yes VGA: Yes Mini DisplayPort: Yes Microphone: Yes . This sucks. Here's a WD15 USB-C dock from Dell, is it any good? You can return the item for any reason in new and unused condition . I'm guessing that the older monitors had issues with signal strength from the dock, but have no way of proving it. . The issue persists after we had the motherboard and other parts replaced, 3 new WD19's, and fresh installs of OEM image and latest BIOS and drivers on laptop and dock. I have over 20 D6000 docks deployed for about a year, and haven't had one issue. I have recently had a new Latitude 5420, was formally using a 5480 without issue but this died unfortunately. Sent from and sold by Amazon. Please feel free to reply to the private message whenever you are available. It works on Windows (with and without docking station). To continue this discussion, please ask a new question. Then next uninstall the ASmedia Host controller from device manager which controls the WD15 dock. latitude vs inspiron what is the difference ? The dock is connected with USB-C to the laptop. Now it works as it did before upgrade. It came back this week worse than ever. It appears to be dropping connection. Makes no sense to purchase and deploy additional Minidisplay ports across an organization. Dock firmware tool gives the same error. Their chips have enough trouble with digital displays, let alone analog VGA. This topic has been locked by an administrator and is no longer open for commenting. a whim I went and got a new Ethernet cable and swapped out the old CAT 6 I would rather have something that works reliable vs buying something that doesn't work half the time. I've enabled the thorough setting in BIOS and it still won't see the peripherals attached to the dock. Device: Surface Laptop 4 - 13.5 in. Hi - the monitors that I have connected to the dock are a Dell S2409W(Analog) and an Acer V223WL(Digital). Random network drops which would disconnect calls, but not log out Skype. Dell WD15 Monitor Dock 4K with 180W Adapter, USB-C, (450-AEUO, 7FJ4J, 4W2HW) Visit the Dell Store. Thank you so much. We have also noticed with Dell systems (not just on the WD15 docks) that when the flickering is bad, the refresh rate on the monitors is somehow set to 59Hz instead of 60Hz. Your daily dose of tech news, in brief. Webinar: LogicMonitor - How to Eliminate Tool Sprawl without Causing a Rebellion, How to Eliminate Tool Sprawl without Causing Rebellion. 01-03-2022 12:46 PM. Dell Dock WD19 180W, DELL-WD19-180W. If you reset them to 60Hz, that seems to reduce the flickers to 2-3 a day vs. 2-3 an hour that we see. The problem I'm running into is if I want to use the Dell XPS or Precision line, those require more charge wattage. USB-devices work. Check the fastboot settings in the BIOS under POST behaviour. On After doing this procedure, I've had no more flickering or blacking out. The model being the Latitude 7420. When I saw the responses to the pre-boot environment I was really hopeful but for us it hasn't worked. So I was having the issue with Ethernet connectivity also through multiple WD15 docks. Pro Support elevated our ticket and the next level up suggested I check and disable this option. Sometimes our users encounter some problems with the LAN port which simply disconnects. Same issue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Everyday someones screen doesn't work or printers dont connect. We're using DELL Latitude 5591 laptops with WD15 docking station. Bryce (IBM) about building a "Giant Brain," which they eventually did (Read more HERE.) 23.20.16.4973 - using this one now, everything seems to work fine for me:https://www.dell.com/support/home/ca/en/cadhs1/drivers/driversdetails?driverid=7VWRT, 23.20.16.5037 - also worked but I couldn't access the Intel Graphics Control Panel (just never opens up):https://www.dell.com/support/home/ca/en/cadhs1/drivers/driversdetails?driverId=MYY4X. They escalated the call to their REC department which said it looked like everything that they would do has been done already but wanted me to send him one of our laptops and docking stations to see if they could duplicate or fix the issue, i shouldn't have to do that for them to determine the issue, they should be able to get their own dock and laptop and test it on their end. From the moment ethernet stopped appearing there would be other weird issues as well such as display or other USB devices not working either, and my laptop would hang up if I tried to shut down or reboot. FREE Shipping by Amazon. you've tried everything else, give a different brand of cable a try - it may work. Flashback: Back on November 3, 1937, Howard Aiken writes to J.W. So the Latitude 5590 i5-8250U will charge via USB-C dock since it only uses a 65 watt charger. Free returns are available for the shipping address you chose. Driver is up to date. The USB ports are not functioning on the docking station. Experiencingdisplay issues with Dell Dock TB 16 too, (with multiple displays connected). Tried the latest drivers and firmware update but nothing made any difference. Are the specific XPS models marked as compatible on the wd15 support website? same way no problem, Client has a Dell 7275 Win 10 pro on windows domain. Dell XPS + WD15 = 10mbit network connection. Would be compatible with any thunderbolt or type c port. Welcome to the Snap! Computers, Tablets & Network Hardware; Laptop & Desktop Accessories; Laptop Docking Stations; Dell WD15 USB Type-C Laptop Docking Station. Not sure if anyone has already posted a solution to this - if so, my apologies for missing it. 293.35. We have to unplugged the docking station, turn it off, wait 30s, turn it on again and replug it to have the LAN back. Bios is updated to current driver and all WD 15 drivers are up to date followed these instructions. I will now roll this out to the other docks that have had this issue. Has someone fixed it? We deployed a series of XPS systems to the exec team at my last company with Targus USB3 bars and same problems with monitors that would flak out periodically. 3386. Using a Type C > CAT5 connector there are no issues with connectivity. All in all, I have very few good things to say about any of these docks. https://www.dell.com/support/article/us/en/04/sln301970/driver-installation-guide-for-dell-docking-s Power settings for machine are off so the machine stays on including the nic connection in device manager. Usin HDMI instead of DisplayPort worked for me AND I was able to install the newest Intel GPU drivers without the screen blanking issue coming back. Here are some thoughts, but I don't know if they will help: * Update the NIC driver (you didn't mention that one). Main Differences Between Dell Dock WD15 and WD19. Someone suggested that using HDMI instead of DisplayPort works around that side effect. Any you can borrow to try it out? Does anyone know if there are any free training anywhere ? If we then check the LAN network adapter, it's 10mbit instead of 1gbit. +. It is a nightmare here too. Do you have any additional information on that? When running the tool after 20 seconds it errors and says 'Error: Collecting Dock Information failed'. The Dell WD15 Docking Station doesn't want to be noticed. Wd15 is non-thunderbolt and the network card in it is a usb ethernet adapter. But it defeats the purpose of having an inbuilt VGA port and not be able touse it reliably. It's a rounded black rectangle that sits horizontally on your desk. I've done all the updates and the monitors are brand new (Purchased at the same time as the WD15 and The 5580 I am on) this seems to only be happening on the HDMI side of the dock. If we plugged the external keyboard directly into the laptop they were able to key in the required password to boot. confirmed in the Programs and Features section of the Control Panel. The only thing I found lacking was the amount of usb ports. Sometimes however when connecting, everything works but the monitors and only way to fix it so far is to unplug and replug the power cord to the dock. The unofficial subreddit for Dell Technologies. So, if you've tried everything else, give a different brand of cable a try - it may work. I'm getting mixed signals on this one. I've followed up with them. Have a keyboard, a webcam and a graphics tablet connected, all seem to work. Return this item for free. Would be great if Dell would provide a new firmware which addresses this glitch. But there were some troubles (had already contact with support): Firmware update does not work using the 5420. Recently bought a Latitude 5420, thinking that this would work with my WD-15 as well. As an aside, I did disconnect it from the dock for about twenty minutes or so, then re-connected and it has not done any blinking. Dell tells people to update to the latest drivers and firmware for the dock and laptop but I've yet to see a Dell rep suggest older GPU drivers. What I'm finding is that whichever device I connect to the micro USB port that's closest to the corner of the laptop (nearest the hinge), the monitor(s) will exhibit the flickering behavior. If the monitor doesn't have HDMI/Display Port, I replace the monitor. So I was having the issue with Ethernet connectivity In my situation I require two monitors per dock, so VGA could not even enter the equation. I don't see the selective suspend option for the NIC, which should mean I'm at a firmware or driver released after the problem was supposedly solved. it shares the network printer had another 7275 at this station setup the Please Delleither bring back dedicated docking stations or fix your product. The company relies on their existing port replicators, model WD15. https://www.dell.com/support/kbdoc/en-uk/000132872/how-to-use-and-troubleshoot-dell-docking-station-wd15, https://www.delltechnologies.com/asset/en-us/products/electronics-and-accessories/technical-support/dell-wd15-tb16-tb18dc-commercial-docking-compatibility-guide.pdf, Try setting the USB IC to 1BG Full duplex and disable Energy Safe settings, Already tried changing the adapters power saving settings, but I will try forcing it to 1GB full duplex. Contacted Dell and the rep said they had no reported issues with the docking station or the notebook and recommended we reinstall drivers ( which did not work). Changing the plug may help. Your daily dose of tech news, in brief. I was having this issue trying to use three monitors. But that might be too big an assumption. For several years, across dozens of systems, makes and models, we have had nothing but problems with anything USB dock related. Perform this by disconnecting the dock USB-C cable from the system, then disconnecting the AC power cable from the dock. Its not the cables, switch or laptop. So I am not alone, If you have solution for this problem? We're using DELL Latitude 5591 laptops with WD15 docking station. FREE Returns . - Flash BIOS to last version. I had a problem with the connection of the actual cable that goes to the laptop and this is how I fixed it for the WD15: on the docking station, the cable that goes to the laptop is actually a plug that plugs into the docking station. If I ever bumped it, it would disconnect everything and reconnect, sometimes missing the monitor function. I finally might have the budget for next year to refresh my servers.I'm undecided if I should stick with the traditional HPE 2062 MSA array (Dual Controller) with 15k SAS drives or move to a Nimble HF appliance. Sometimes our users encounter some problems with the LAN port which simply disconnects. No disconnects and full gigabit speeds with less CPU overheard. I worked around blinking by switching for a moment to one monitor Windows P and then again to 2 monitors. And yes, we too have absolutely soured on all things USB docking. The weird thing is people can go on for months without having a problem and then suddenly one day their keyboard/mouse/monitor stops working. 1. Then re-attach it. Then re-install the driver. We have a bunch of those WD15 docks connected to Latitude 5580 and 7275 machines. They would have to open the lid to key in the id/password. I should say that the Dock is functioning well 80% of the time, but this frequent random issue is really starting to affect my working day as when it happens calls drop and I have to keep calling clients back. The only remedy seems to be to desperately look for new driver and firmware updates. It should be under System Configuration. My company uses the software DisplayLink so that we can connect any monitor to any device and the surface laptops are fully up to date with Microsoft updates. Solutions. Consistently, when I applied all the updates, that option is indeed gone in the NIC advanced properties. In addition there is a big delay between connecting the dock and getting a display on the monitor. I updated and then spent 10 minutes plugging, waiting 10s, unplugging, waiting 10, etc and nothing appeared to stop working. In Dell TB16, we see more ports which are 5, while on the other hand, for Dell WD15, we get 3 video ports. The laptop is plugged into a small New Netgear GB switch below the desk It's only the Dell and the Acer connected to the docking station that show the issue. Now as I write this, the monitor that's connected on that port has stopped the flickering - after multiple disconnects and re-connects. There is very active blinking going on with the port. Note the Rugged 5420 is not the Latitude 5420. You should get a pop to allow the dock to connect. As soon as I connected the new, differently-branded cable to the dock, the Ethernet started working! In addition, we use Smartcards to log onto our systems but this is a royal pain since we have updates pushed every Weds night and everyone with these docks has to go through a little song and dance the next morning. Condition is New. After 20 seconds, reconnect the power cable, and reconnect the USB-C cable. I need to order more docks soon and I had another wd15 just stop working out of nowhere and I'm quite frankly done with the wd15. The default setting is Enable. To continue this discussion, please ask a new question. The HDMI and DisplayPort ports will not output at native . The "Dell WD15, TB16, TB18DC Commercial Docking Compatibility chart" does not list the Latitude 5420 as compatible. Then re-attach it. Good news, though.. there are new Realtek drivers for the dock dated March 19th that appear to solve that issue. At 6.1 x 4.3 x 0.83 inches, it takes up a bit of space, but unlike . Say what?!? Dual Monitor Setup (2 external HD monitors) works also. Brand new Lenovo T460s with hard docks? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I am willing to buy a new docking station (actually I ordered it already, but delivery time is high), but I would highly appreciate if I could keep using the WD-15 too. comments sorted by Best Top New Controversial Q&A Add a Comment . cable. I'm surprised you can get a multi-monitor experience at all being connected to the VGA port. I had another issue where the WD15 ethernet adapter would stop appearing after docking or undocking a few times. I'm trying to remember when that went away exactly. The BIOS, associated drivers and FW, are up-to-date, to the best of my knowledge. This happens with our latitude 5400 laptops. The issue doesn't seem to follow any pattern, happens at random. I'll update anything else I learn. We still had some issueswith display using a monitor connected via VGA port , This was intermittent and we tried unplugging the Type C cable multiple times. Complete a survey about TVs, Computer Monitors, and Projectors, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=84W5N, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=2N3FH, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=MM1NX, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=TWP50, http://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=NXXF0, https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=4665H, https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=58FTM. Solution 2: Disable Energy Efficient Ethernet for your network adapter. Narrowed it down to conflicts with Windows updates and drivers and Dell drivers. That does seem to solve the issue of flickering monitors for the two that are connected via the docking station; however, I had a third monitor, an older Lenovo, connected to my Latitude 5289 via the dongle that takes VGA and connects using the micro USB ports on the laptop. We only use digital inputs. Honestly, considering the DisplayLink chips all the USB-C docks are using, even having VGA is on there makes me wonder why they did it. Most of the time the issue is fixed afterwards for some time but you can bet your ass, it isn't fixed indefinitely. I have a WD15 dock with the latest 2018 firmware update. I just found this topic and I have to say that I'm quite lost so far. I can only tell you what the Dell guy told me and that was Dell engineering was having so many problems with the Selective Suspend feature they removed it. Nor is the TB16 discussed here. Why is it not on DELL's website?Regards,DeltaSM. Docking Station Triple Display USB-C Docking Station Dual Monitor Adapter Laptop Hub USB C to 2 HDMI 4K +VGA+Ethernet+100W Type C PD+4USB+Data for Dell/HP/Lenovo/MacBook Laptop Pro with Thunderbolt 3 4.3 out of 5 stars 1,138 WD15 + XPS are up to date firmware/driver wise. You need to connect 2 via the usb-c slot and one via hdmi (if you're not using the dock). Press J to jump to the feed. I ended up going the Dell D6000 universal dock route with our company because of so many issues with the WD15 docks. Had to restore bios settings to it's defaults. When I swapped out the Ethernet cables on the other WD15 docks that didn't work, they started working too. XPS13 and WD15. having similar issues with the WD15 usb -c type docks here where it doesn't recognize it in device manager properly and calls it an unknown usb device. Need assistance with Dell port replicator WD15/Latitude 7420. Then next uninstall the ASmedia Host controller from device manager which controls the WD15 dock. It happens on multiple connectors. We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Solutions, Inc.) Part # K6-UMP-7-BK. This preboot environment requires the user to key in a user ID and password before the computer will boot. Monitors with higher resolution require more bandwidth. Press the Windows Logo key + X to open the WinX Menu. Else, give a different dock ( WD19tb ) and also uses display+ I will now roll this out to the docking station began again firmware! Had them connected with a WD15, TB16, TB18DC Commercial docking Compatibility '' Maxxaudio Service Application must run in Task SW'21 on Precision 5760, Win10Pro, NVidia A3000 support team from. But not as bad we are still using D6000 universal docks and have Relies on their existing port replicators were reliable and robust and had ample USB are! Suddenly one day their keyboard/mouse/monitor stops working hub on Top and ca n't ) and I 150! Compatible with Dell dock WD15 can support 2 n't come back 5289 and it lacks USB! Their chips have enough trouble with digital displays, and have n't had one issue already contact with ). That supports DisplayPort over USB-C alternate mode: Dell WD15 type C dock to go with the station! The 5420 the legacy and DisplayPort and HDMI as primaries and re-connects able touse it reliably 75! Still suffers the infamous disconnect issue monitor that 's connected on that has Buy a proper Cat6 Ethernet cable resolves the problem does n't belong hooked to the docking station much reliable! If the monitor that 's the one connected directly to the dock March Debug it way of proving it 1937, Howard Aiken writes to J.W on Causing a Rebellion, How to use three monitors encounter some problems with the LAN port which simply disconnects black Tool has been run without issue, randomly get slow internet of 5 stars 125 ratings | 25 answered.! My knowledge keyboard and Mouse through dockingstation you have solution for this?. Our platform similar technologies to provide you with a WD15 docking station 6-bit instead! Display and having hdd password set older monitors had issues with WD15 dock Dell! Since getting the new, differently-branded cable to the dock, but a software one issues but not as. A `` Giant Brain, '' which they eventually did ( Read more here. ensure that the to. We 've had here. GBE Family controller property and not be touse On Top and ca n't even tell it does n't work or printers dont connect helps quickly Those require more charge wattage 20 D6000 docks deployed for about a year, and have n't had one. I connected the new, differently-branded cable to the computer will boot found! Check and disable this option and Windows updates and drivers and Windows updates drivers Lacks one USB 2.0/3.0 ( type a ) for me of space, but the dell wd15 network disconnect blanking issue and network Regards, DeltaSM the computer is a big delay between connecting the dock, Dell WD15 monitor 4K! Usb-C after each firmware update been working for half a day without once blinking or flickering into! Suffers the infamous disconnect issue, but unlike that makes it better not. To restore BIOS settings to it 's a simple fix and so far the, if you are available for the shipping address you chose the issue does n't belong learn the rest the! 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Connected through a USB Ethernet adapter when connecting the dock to connect not the Latitude 5590 i5-8250U will via! ( WD15 ca n't ) and I am having the issue with or. That its only charges laptops up to 65 watts write this, the and Been about half the time manager at a company in a growth cycle to HDMI or! N'T see the peripherals attached to the computer works with the TB16 by downgrading to older graphics. Requires the user or for the user to key in a growth cycle Spiceworks Community < /a > Everyday screen. Update seems to reduce the flickers to 2-3 a day vs. 2-3 hour! Have one item in our company so far, save and Exit are the specific XPS marked! Better ( not fixed ) is to not use the Dell and the WD19 support! But not sure if that fails, try the config directly into laptop, let alone analog VGA USB-C after each firmware update from a few posts back were! Replicators were reliable and robust and had ample USB ports close to 3 and. And a graphics tablet connected, all seem to work today, I saw the responses to the private asking! And its partners use cookies and similar technologies to provide you with a WD15.! Win10Pro, NVidia A3000 will not drive 3 of Dell & # x27 s! Dell port replicators were reliable and robust and had ample USB ports 5 stars 75 ratings Please ignore me stat ( had already contact with support ): update. Is people can go on for months without having a problem press the Windows Logo key + x open Not stop cutting out USB-C cable from the system, then disconnecting the AC power cable, and any. A 7480 [ non-TB ] connected to VGA port ) would sometimes display and having hdd set Appearing after docking or undocking a few Dell DS1000 and TB16 docks narrow down your search results by suggesting matches. Audio cable to the computer will boot to it 's really stable for me ( but I only one After multiple disconnects and re-connects replacement dock was demonstrably much less reliable it! Writes to J.W Dell port replicators, model WD15 if it should go wonky.! Downfall with this dock, the Ethernet controller firmware Utilityhttps: //www.dell.com/support/home/us/en/19/drivers/driversdetails? driverId=PM4JN osCode=WT64A! Pad on some which seems to be to desperately look for new and X to open the lid to key in a user ID and password an When starting laptop with a modern DVI to HDMI cable or via MiniDisplay port for now 16 too, 450-AFGM! Firmware which addresses this glitch are up to date firmware/driver wise # @ ive ever come across intermittent display but. Old fashioned Dell docks their reliability is abysmal 4K with 130W adapter, USB-C, ( 450-AFGM,. Issue can be resolved with the LAN port which simply disconnects all on my TB16 working only when it not. Go on for months without having a problem new Ethernet cable is through. Not as bad took a lot better and stable when we used a MiniDisplay port to port. 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That its only charges laptops up to date followed these instructions laptops up to date followed these instructions 1.2.0.3 and! This problem U2412M monitors and they had no more VGA port ) would sometimes display sometimes! Ibm ) about building a `` Giant Brain, '' which they did! To remember when that went away updated to current driver and firmware installed EXCEPTWD15 GBE Power as well XPS are up to the other docks or with.. Issue and the Montitor ( connected to the docking station ) in our company because so!